376701361-2-21-2020-20-CC-JGAY-BNBV89-20200403161218

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701361
Report Date: 02/21/2020
Date Signed: 02/21/2020 02:08:03 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2020 and conducted by Evaluator Diana Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20200206105306

FACILITY NAME:	FUTURE ACHIEVERS PRESCHOOL/LOGAN HEIGHTS CDC		FACILITY NUMBER:	376701361
ADMINISTRATOR:	SHANNON HONTZ		FACILITY TYPE:	850
ADDRESS:	3040 IMPERIAL AVENUE		TELEPHONE:	(619) 947-9689
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92102
CAPACITY:	26	CENSUS: 20	DATE:	02/21/2020
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Shannon Hontz, Director		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility staff handle children in a rough manner

Facility staff withheld food from children

Facility staff use inappropriate forms of punishment

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Diana Sanchez, made an unannounced complaint inspection today to deliver complaint finding on the above allegations. LPA met with Shannon Hontz and made her aware of the reason for today’s inspection. Current census is 20.

This agency has investigated the complaint alleging staff handle children in a rough manner and withheld food from children. During the investigation, the facility was inspected, video footage reviewed, interviews were conducted with facility staff, parents and children. LPA also reviewed staff and child’s record.

Reporting Party alleges staff handle children roughly by pinching and pushing them when they are upset. It was also alleged that staff take food away from children or send them to nap without eating as a form of punishment.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 02/21/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 20-CC-20200206105306

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FUTURE ACHIEVERS PRESCHOOL/LOGAN HEIGHTS CDC	FACILITY NUMBER: 376701361
	VISIT DATE: 02/21/2020

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Facility staff denied the above allegations stating that a review of their video footage did not reveal any child mistreatment by staff. There were no disclosures during the interviews on the above allegations.

There is insufficient evidence to support and no witnesses to corroborate the above allegations. LPA was unable to determine whether or not the above allegations occurred. Therefore, based on the information obtained the allegations are deemed unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occurred.

An exit interview was conducted with Shannon and a copy of this report left at the facility. LPA observed provider placing the Notice to Cite Visit on the wall visible to parents during today’s inspection.

NOTICE OF SITE VISIT MUST BE POSTED FOR 30 DAYS

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 02/21/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2020

LIC9099 (FAS) - (06/04)

Page: 2 of 2