376701361-7-11-2025-20-CC-JGAY-DJKM6Y-20250714092041

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701361
Report Date: 07/09/2025
Date Signed: 07/11/2025 12:18:08 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/14/2025 and conducted by Evaluator Victoria Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20250414142533

FACILITY NAME:	FUTURE ACHIEVERS PRESCHOOL/LOGAN HEIGHTS CDC		FACILITY NUMBER:	376701361
ADMINISTRATOR:	LEANNA MARIE ZARZAR PRELLE		FACILITY TYPE:	850
ADDRESS:	3040 IMPERIAL AVENUE		TELEPHONE:	(619) 947-9689
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92102
CAPACITY:	71	CENSUS: 29	DATE:	07/09/2025
		UNANNOUNCED	TIME BEGAN:	08:25 AM
MET WITH:	Charmaine Deegan		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff member caused injury to daycare child(ren).
Staff did not ensure that daycare child was adequately fed.
Staff member yelled at daycare child.

INVESTIGATION FINDINGS:

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On 07/09/25 at 8:25 a.m., Licensing Program Analysts (LPAs) Victoria Hernandez and Vicky Williamson conducted an unannounced complaint inspection to deliver findings regarding the above allegations. LPAs met with the Director, Charmaine Deegan, advised her of the purpose of the inspection, and conducted a tour of the facility. The Director, Seven (7) staff members, and twenty-nine (29) children were present during the inspection.

During the course of the investigation, LPA conducted interviews with facility staff, daycare children, and daycare parents. LPA also reviewed relevant documentation, including the facility roster, ouch reports, children’s records, and the Parent Handbook.

It was alleged that on multiple unspecified dates, Staff #1 (S1) caused injury to daycare children #6 (C6) and #7 (C7) and yelled at C6. S1 denied the allegations stating she has never hit, nor raised her voice to yell at a child. S1 further stated that she has never intentionally harmed a child. S1 described herself as a stern but fun teacher, committed to preparing her students for elementary school.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay
LICENSING EVALUATOR NAME: Victoria Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20250414142533

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FUTURE ACHIEVERS PRESCHOOL/LOGAN HEIGHTS CDC	FACILITY NUMBER: 376701361
	VISIT DATE: 07/09/2025

NARRATIVE

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While acknowledging that her tone may seem firm, she clarified that she does not yell at the children. Additional staff interviewed, denied the allegations stating that S1 has not been observed handling nor speaking to daycare children inappropriately. Facility director reported that C6 had a history of self-inflicting injuries. The five (5) daycare children interviewed expressed an affinity for S1, with most describing her as “nice”.C6 and C7 were not interviewed due to their nonverbal status. Daycare parents interviewed did not disclose any concerns or issues with the S1’s interactions with daycare children.

It was also alleged that staff (S1) did not ensure daycare child (C6) was adequately fed, which resulted in C6 returning home hungry on multiple occasions. S1 denied the allegation but acknowledged that C6 would occasionally decline to eat. S1 explained that she had tried to encourage C6 to eat by sitting with her; however, S1 stated staff can’t “force” children to eat. According to staff, the facility has set mealtimes from 8:30 a.m. to 9:00 a.m., from 11:30 a.m. to 12:00 p.m., and from 2:30 p.m. to 3:00 p.m. Staff explained that mealtimes cannot be changed and that meal modifications require a doctor’s note. The five (5) daycare children interviewed did not express any concerns regarding meals or ever going hungry. C6 was not interviewed, as they are nonverbal.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegations occurred. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted and the report was reviewed with Director, Charmaine Deegan. A notice of Site Visit was given and must remain posted for 30 days.

SUPERVISOR'S NAME: Jason Garay
LICENSING EVALUATOR NAME: Victoria Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2025

LIC9099 (FAS) - (06/04)

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