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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701361
Report Date: 05/26/2021
Date Signed: 05/26/2021 03:24:59 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2021 and conducted by Evaluator Diana Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20210310141810
FACILITY NAME:FUTURE ACHIEVERS PRESCHOOL/LOGAN HEIGHTS CDCFACILITY NUMBER:
376701361
ADMINISTRATOR:SHANNON HONTZFACILITY TYPE:
850
ADDRESS:3040 IMPERIAL AVENUETELEPHONE:
(619) 947-9689
CITY:SAN DIEGOSTATE: CAZIP CODE:
92102
CAPACITY:64CENSUS: 26DATE:
05/26/2021
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Shannon Hontz, DirectorTIME COMPLETED:
03:20 PM
ALLEGATION(S):
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Lack of supervision resulting in physical altercations between children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Diana Sanchez, conducted a complaint inspection via video conference (FaceTime), due to the COVID-19 state of emergency, with director Shanon Hontz, regarding the above allegation. LPA advised director of the purpose of this inspection. Current census 24.

This agency has investigated the above listed allegation. During the investigation, LPA conducted virtual facility tours, conducted interviews with the director, facility staff, children and daycare parents. Facility staff denied the allegation, explaining that although Child #1 (C1) and Child #2 (C2) engaged in rough play and C1 did in fact, throw a toy at C2, it wasn’t due to lack of supervision. Both parents were advised of the situation and a behavior intervention plan was developed. Staff were made aware of the plan and are ensuring the plan is followed as instructed. During parent interviews, it was disclosed that facility staff are nice and take good care of the children. There were no concerns or issues raised during interviews. There were no other witnesses to any incidents where potential injury could have occurred and C2 was unable to provide a statement to LPA.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 05/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/26/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20210310141810
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FUTURE ACHIEVERS PRESCHOOL/LOGAN HEIGHTS CDC
FACILITY NUMBER: 376701361
VISIT DATE: 05/26/2021
NARRATIVE
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There is insufficient evidence to support and no witnesses to corroborate the above allegation. LPA was unable to determine whether or not the above allegation resulted due to a lack of supervision. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

An exit interview was conducted with Shanon Hontz and a copy of this report will be emailed to the director. Director was advised that acknowledgement receipt of the report is to be received within twenty-four hours.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 05/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/26/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2