376701404-9-22-2021-51-CC-TDAL-C7LNFG-20211008102528

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701404
Report Date: 09/22/2021
Date Signed: 09/22/2021 03:05:35 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2021 and conducted by Evaluator Nancy Diaz

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20210920112237

FACILITY NAME:	PLAYHOUSE PRESCHOOL INFANT CENTER		FACILITY NUMBER:	376701404
ADMINISTRATOR:	ALICIA PEREZ		FACILITY TYPE:	830
ADDRESS:	6545 BALBOA AVENUE, SUITE B		TELEPHONE:	(858) 279-2009
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92111
CAPACITY:	43	CENSUS: 12	DATE:	09/22/2021
		UNANNOUNCED	TIME BEGAN:	12:40 PM
MET WITH:	Alicia Perez		TIME COMPLETED:	01:40 PM

ALLEGATION(S):

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Facility is out of ratio.

INVESTIGATION FINDINGS:

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On 9/22/2021 @ 12:40PM, LPA Nancy Diaz conducted an unannounced inspection in reference to the above allegation. LPA met with site director Alicia Perez. Upon arrival, LPA observed 5 toddlers with Alicia Perez; 3 awake infants with Lazeeta Wiggers and 4 napping infants with Caitlin Provido. Licensee, Shelley McDole arrived shortly after LPA's arrival to help with the ratio. Alicia Perez admitted to being out of ratio on 9/20/21 when a few staff ran late for work. She stated that there were 7 infants superrvised by staff Patricia Bobb and 6 toddlers supervised by herself (Alicia Perez). Staff (Aide) Leslie Cario arrived at 8:30AM to meet the infant ratio. Ms. Perez also provided the LPA copies of sign in/out sheet and employee time card.
Based on LPAs interview with the director and documents provided, the preponderance of evidence standard has been met; therefore the findings is substantiated. California Code of Regulations, Title 22, Division 12 is being cited on the attached lic 9099D. Type A deficiency if not corrected poses an immediate risk to the health, safety or personal rights of children in care.

CONTINUED...

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Nancy Diaz	TELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 51-CC-20210920112237

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: PLAYHOUSE PRESCHOOL INFANT CENTER	FACILITY NUMBER: 376701404
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/22/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/22/2021 Section Cited CCR 101416.5(b)	1 2 3 4 5 6 7	INFANT-STAFF RATIO There shall be a ratio of one teacher for every four infants in attendance. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	PLAN OF CORRECTION: Mrs. McDole (licensee) stated that she is in the process of hiring qualified staff. She stated that several attempts have been made to interview qualified staff; however on a couple of ocassion candidates fail to show up for interviews.
	8 9 10 11 12 13 14	Based on site director's own admission and copies of employee timesheet and sign in/out sheet, the facility was out of ratio. On 9/20/21 staff Patty Bobb was alone with 7 infants (ages between 4-13 months). This poses an immediate risk to the health, safety or personal rights of infants in care.	8 9 10 11 12 13 14	Mrs. McDole is making herself available to meet ratio requirement. Mrs. McDole is a fully qualified preschool and infant teacher/director.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Nancy Diaz	TELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 51-CC-20210920112237

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: PLAYHOUSE PRESCHOOL INFANT CENTER	FACILITY NUMBER: 376701404
	VISIT DATE: 09/22/2021

NARRATIVE

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An exit interview was conducted with Ms. Perez. Appeal rights were discussed. A copy of this report and appeal rights were provided. Notice of Site Visit was observed posted. Notice of Site Visit must be remain posted for 30 days.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months.

CONTINUED...

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Nancy Diaz	TELEPHONE: (619) 767-2207
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021

LIC9099 (FAS) - (06/04)

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