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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701410
Report Date: 09/05/2023
Date Signed: 09/05/2023 04:33:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2023 and conducted by Evaluator Vicky Williamson
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230720114142
FACILITY NAME:AN-NUR ACADEMY CHILD CARE CENTER SCHOOL AGEFACILITY NUMBER:
376701410
ADMINISTRATOR:LAYLA DIRIYEFACILITY TYPE:
840
ADDRESS:7520 EL CAJON BOULEVARD #108TELEPHONE:
(619) 439-2955
CITY:LA MESASTATE: CAZIP CODE:
91942
CAPACITY:30CENSUS: 9DATE:
09/05/2023
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Fartun Ali and Nadia SheikhTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Staff handled child in a rough manner
Staff yells at children in care
INVESTIGATION FINDINGS:
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On 9/5/2023, at 3:30 pm, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegations. LPA met with Facility Representative, Fartun Ali and Site Supervisor, Nadia Sheikh. During the inspection there were nine children present with two staff members.

During the course of the investigation, interviews were conducted with the facility representative, site supervisor, staff members, daycare children and parents. Parent Handbook was obtained, children files and documentation was reviewed. It was alleged that staff handled child in a rough manner and yells at children in care. Staff members denied the allegations and stated that children are never handled in a rough manner or are being yelled at. Based on conflicting information obtained from interviews. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are determined to be unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Vicky WilliamsonTELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230720114142
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: AN-NUR ACADEMY CHILD CARE CENTER SCHOOL AGE
FACILITY NUMBER: 376701410
VISIT DATE: 09/05/2023
NARRATIVE
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No deficiencies cited. A copy of this report along with Appeals Rights were provided. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted with Site Supervisor, Nadia Sheikh.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Vicky WilliamsonTELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2