376701413-5-6-2022-20-CC-JGAY-CEQTVS-20220524150425

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701413
Report Date: 05/06/2022
Date Signed: 05/06/2022 04:57:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2022 and conducted by Evaluator Casey Gulley

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20220311121502

FACILITY NAME:	LITTLE ANGELS ACADEMY		FACILITY NUMBER:	376701413
ADMINISTRATOR:	DESIREE LONCAR		FACILITY TYPE:	830
ADDRESS:	3078 L STREET		TELEPHONE:	(619) 458-9553
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92102
CAPACITY:	32	CENSUS: 17	DATE:	05/06/2022
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Hunan Arshakian		TIME COMPLETED:	03:07 PM

ALLEGATION(S):

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Staff cleans day care children face with Clorox wipes
Staff yells at day care children
Staff pulls day care children by the arm
Lack of supervision while children are on playground

INVESTIGATION FINDINGS:

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On 05/06/22 at 2:15 pm, Licensing Program Analyst (LPA) Casey Gulley conducted an unannounced complaint inspection to deliver findings for the above listed allegations. LPA met with facility administrator, Hunan Arshakian and discussed the purpose for the visit. LPA toured the facility. LPA observed (11) eleven children in care and (4) four staff at the time of visit. This agency has investigated the above listed allegations. During the investigation, LPA conducted interviews with facility director, administrator, staff, and multiple parents. Children in care are non-verbal and were unable to be interviewed.

It was alleged on 03/10/22 Staff #4 (S4) was observed using Clorox wipes to clean the face of an unidentified day care child. S4 denied allegation stating that there are no Clorox wipes present in the classroom or playground. Director denied allegation and explained that each classroom is provided with hand and face wet wipes. Staff stated that the wipes are used to clean and wipe children face and hands as needed. On 03/21/22, during facility inspection, LPA did not observe the presence of Clorox wipes in any of the three (3) classrooms or the facility’s playground. LPA did observed staff utilizing wet wipes to clean the hands and face of children in care.

Unsubstantiated

Estimated Days of Completion: 60

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey Gulley	TELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20220311121502

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LITTLE ANGELS ACADEMY	FACILITY NUMBER: 376701413
	VISIT DATE: 05/06/2022

NARRATIVE

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Parents interviews did not express any concerns with staff using wet wipes to clean children while in care.

It was alleged that S4 and Staff #5 (S5) yell at daycare children. Both S4 and S5 denied the allegation and explained children are positively redirected if they are having a difficult time following directions or listening. S5 explained that if assistance is needed in the event a child is not having a good day, additional staff or the Director is available to assist with the classroom. Director stated there have not been any concerns reported to her about current staff yelling at children while in care. Staff interviewed reported that no current staff have been observed yelling at children.

It was alleged S4 pulled a day care child by the arm. S4 denied allegation, stating children in care are not pulled by their arm at any time. Director denied the allegation, stating that staff are trained to properly interact with children in care during challenging behaviors. A review of records, confirmed staff received training on 3/31/22. Staff interviewed reported that S4 has not been observed handling children inappropriately. Parents interviewed expressed no concerns of staff handling children inappropriately.

It was alleged there is a lack of supervision while children are on playground. Director denied the allegation stating that each classroom has multiple teachers to assist during outdoor play activities. Staff are advised not to use cellular devices unless staff are contacting Director for assistance. Staff interviewed explained that their role is to ensure children interacting appropriately with one another, playing in their assigned play area, and ensuring children in care are safe at all time during outdoor activities. On 03/21/22, during facility inspection, LPA observed three (3) teachers assisting fourteen (14) children while on the playground and redirecting children as needed.

Based on conflicting statements obtained and no witnesses to corroborate the above allegations, LPA is unable to determine, whether or not, the allegations occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Facility's Administrator, Hunan Arshakian. A copy of this report, along with Appeal Rights (LIC9058 01/16), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey Gulley	TELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2022

LIC9099 (FAS) - (06/04)

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