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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701413
Report Date: 03/25/2022
Date Signed: 04/07/2022 01:17:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2022 and conducted by Evaluator Casey Gulley
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220107111205
FACILITY NAME:LITTLE ANGELS ACADEMYFACILITY NUMBER:
376701413
ADMINISTRATOR:DESIREE LONCARFACILITY TYPE:
830
ADDRESS:3078 L STREETTELEPHONE:
(619) 458-9553
CITY:SAN DIEGOSTATE: CAZIP CODE:
92102
CAPACITY:32CENSUS: 16DATE:
03/25/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Desiree LoncarTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Unqualified staff employed at facility
Staff are not implementing safe sleep
Changing table pad is not cleaned after each use
Contaminated drinking water
Bottles propped during feeding
Insect infestation
INVESTIGATION FINDINGS:
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This is an amended version of the original version created on 3/25/22.

On 3/25/22 at 11:00 a.m., Licensing Program Analyst (LPA) Casey Gulley conducted an unannounced complaint inspection regarding the above allegations. LPA met with Director and discussed the purpose for the visit. LPA toured the facility with Director. LPA observed sixteen (16) children in care and five (5) staff at the time of visit.

This agency has investigated the allegations listed above. During the investigation, LPA interviewed Director, administrator, multiple staff, and parents. LPA conducted a review of records, including facility policies and safety procedures. During interviews, the director and multiple staff members denied all allegations.

It was alledged unqualified staff employed at facility. Director denied allegation and stated all staff meet personel requirements. LPA reviewed staff files and confirmed six (6) staff members have the required personnel requirements on file.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey GulleyTELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20220107111205
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LITTLE ANGELS ACADEMY
FACILITY NUMBER: 376701413
VISIT DATE: 03/25/2022
NARRATIVE
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It was alleged that staff are not implementing safe sleep procedures. LPA observed staff are implementing safe sleep. Infants’ naps are documented every 15 minutes on a Sleep Log and infants are placed on their back to sleep. During facility tour on conducted on 1/14/22 of the infant room, LPA did not observe any loose articles in cribs and infants were not swaddled during the unannounced inspection. One infant was observed sleeping on their back. LPA observed four infants in care had their own designated crib along with a fitted sheet.

It was alleged that changing pad is not cleaned after each use. Multiple staff interviews denied allegation stating that the changing pad is clean after each use with a cleaning solution which is kept out of reach of infants in care. Staff members explained after each infant is changed, the impermeable service is disinfected, and a disposable paper mat is placed on the changing table pad. The disinfecting procedure is completed after each infant’s diaper is changed. Director denied allegation and stated after each diaper change the impermeable surface is disinfected after each use.

It was alleged that the facility has contaminated drinking water. Director explained that the facility’s drinking is distributed through a filtration system located within the classroom. LPA was unable to determine if the water was contaminated. LPA did not observe any insect or reminisce of insects in or around the water fountains located in each classroom.

It was alleged that bottles are propped during feedings. Director denied the allegation and stated staff are not permitted to prop bottles at any time. Infant teacher denied allegation and explained that infants are held while feeding. Interviews conducted with staff that assist in infant classroom denied allegation. Multiple staff reported that bottles are never propped, and infants are assisted with feeding. During the facility tour conducted on 1/14/22 and 2/14/22 LPA did not observe any infant bottles propped during the unannounced inspection. Interviews with assisting staff revealed that infants in care were not observed to be swaddled and placed in the crib at any time.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey GulleyTELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 20-CC-20220107111205
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LITTLE ANGELS ACADEMY
FACILITY NUMBER: 376701413
VISIT DATE: 03/25/2022
NARRATIVE
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It was alleged that there is an insect infestation. Director and administrator explained that the facility receive regularly scheduled pest control services. Based on a review of records, LPA determined facility pest control documentation indicates that the facility has bi-monthly pest control service to prevent insects from entering facility since June 2020. Multiple staff interviews revealed there are no concerns with insect infestation. During the facility tour conducted on 1/14/22 and 2/14/22, LPA did not observe any evidence to confirm an infestation of insects. Interview conducted with pest control technician revealed the facility does not have insect infestation and facility receives bi-monthly and as needed treatments for insects.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies were cited. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director Desiree Loncar.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Casey GulleyTELEPHONE: (619) 767-2216
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3