376701438-12-23-2020-51-CC-TDAL-BWL9BN-20201223221348

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701438
Report Date: 12/23/2020
Date Signed: 12/23/2020 02:07:43 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/21/2020 and conducted by Evaluator Michael Morales-DeSilvestore

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20200921095806

FACILITY NAME:	CHILDREN'S CHOICE LEARNING CONNECTION		FACILITY NUMBER:	376701438
ADMINISTRATOR:	JENNIFER GRAWVUNDER		FACILITY TYPE:	840
ADDRESS:	350 PRESCOTT AVENUE		TELEPHONE:	(619) 733-9018
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92020
CAPACITY:	42	CENSUS: 12	DATE:	12/23/2020
		UNANNOUNCED	TIME BEGAN:	01:26 PM
MET WITH:	Monique Reycasa		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Facility is unsanitary
Facility is understaffed
Unqualifed staff supervising children
Facility operating out of ratio

INVESTIGATION FINDINGS:

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On 12/23.2020, LPA Michael Morales-DeSilvestore made an unannounced complaint televisit to deliver findings on the above-referenced allegations. Staff, children and parents were interviewed. Staff qualifications and timesheets were reviewed. During the investigation, the information obtained from staff, children and parent interviews was contradictory. LPA did not directly observe any of the above situations during facility observation. Based on the information obtained, the above-referenced allegations are determined to be Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiencies are cited. Appeal Rights (1/16) were discussed and provided via email. Notice of site visit was provided via email and must be posted for 30 days. Director will confirm receipt of this report and their email confirmation will serve as their signature

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tashima Daniel	TELEPHONE: (619) 767-2242
LICENSING EVALUATOR NAME: Michael Morales-DeSilvestore	TELEPHONE: (619) 767-2208
LICENSING EVALUATOR SIGNATURE:	DATE: 12/23/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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