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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701438
Report Date: 08/09/2022
Date Signed: 08/09/2022 03:00:37 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2022 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220516082556
FACILITY NAME:CHILDREN'S CHOICE LEARNING CONNECTIONFACILITY NUMBER:
376701438
ADMINISTRATOR:VICTORIA DEDEAUXFACILITY TYPE:
840
ADDRESS:350 PRESCOTT AVENUETELEPHONE:
(619) 499-7524
CITY:EL CAJONSTATE: CAZIP CODE:
92020
CAPACITY:42CENSUS: 28DATE:
08/09/2022
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Victoria DedeauxTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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1. Due to lack of care and supervision daycare child sustained injuries while in care.
2. Staff failed to provide child's authorized representative with an incident report.
3. Licensee did not report incident to Licensing.
INVESTIGATION FINDINGS:
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On 8/9/22, Licensing Program Analyst, (LPA) Keturah Lane conducted an unannounced complaint visit for the complaint received on 5/16/22 for the purpose of delivering findings on the above allegations. Upon arrival, LPA Lane met with Director Victoria Dedeaux and toured the facility. Present at the facility were 28 school-age children with staff members Randa Bedaweed and Rosedaly Morena in the school-age classroom. LPA observed appropriate ratios and capacity. LPA Lane interviewed one staff member while at the facility.
The Department fully investigated the above allegations and obtained information from the facility file review, facility documents, photos and interviews with complainant, staff members, enrolled children and parents/authorized representatives. Based upon this information, the preponderance of evidence standard has been met and the allegations that daycare child sustained injuries while in care due to lack supervision, staff failed to provide child’s authorized representative with an incident report and Licensee did not report incident to Licensing are therefore SUBSTANTIATED. (continued on LIC9099-C...)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 767-2223
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 51-CC-20220516082556
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376701438
VISIT DATE: 08/09/2022
NARRATIVE
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LPA Keturah Lane informed facility representative Victoria Dedeaux that this report dated 8/9/22 documents 1 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Pursuant to Title 22 of the CA Code of regulations, 2 Type B deficiencies were also cited. (refer to LIC809-D).

Also, LPA Keturah Lane informed facility representative to provide a copy of this licensing report dated 8/9/22 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with facility representative Director Victoria Dedeaux. A notice of site visit was given and must remain posted for 30 days.

SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 767-2223
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 51-CC-20220516082556
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376701438
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/09/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/10/2022
Section Cited
CCR
101229(a)
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101229 Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the child’s needs. This requirement was not met as evidenced by…
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Director stated she would provide a written plan that will ensure staff training in supervision and reporting requirements, implementing more staff in the classroom and provide a more structured classroom activity schedule to LPA Lane by 8/10/22 via e-mail. LPA Lane will follow up with the plan at the facility to ensure it is effective.
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Based upon facility documents, photos and interviews with multiple parties, the licensee did not ensure care and supervision necessary to prevent child sustaining injuries while in care which poses an immediate risk to the health, safety and personal rights of children in care. Evidence gathered also indicates a need for additional staff beyond the required ratio to achieve proper supervision due to the level of activity in the classroom.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 767-2223
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 51-CC-20220516082556
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376701438
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/09/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/12/2022
Section Cited
CCR
101212(d)(1)(C)
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101212 Reporting Requirements
(d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department ...within the Department's next working day...In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days...(1) Events reported shall include...(C) Any unusual incident...that threatens the physical or emotional health or safety of any child. This requirement was not met as evidenced by…
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Licensee stated she would submit an unusual incident report (LIC624) to Licensing regarding the incident on 5/12/22 by 8/12/22.
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Based upon facility documents, photos and interviews with multiple parties, the licensee did not report the unusual incident to the Department which poses a potential health, safety and personal rights risk to children in care.
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Type B
08/12/2022
Section Cited
CCR
101212(f)
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101212 Reporting Requirements
(f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement was not met as evidenced by…
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Licensee stated she would provide incident report to authorized representative and provide copy to LPA Lane via e-mail by 8/12/22
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Based upon facility documents, photos and interviews with multiple parties, the licensee did not provide the child’s authorized representative an incident report which poses a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Keturah LaneTELEPHONE: (619) 767-2223
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4