376701453-9-14-2021-20-CC-JGAY-C7QPRQ-20211012113307

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701453
Report Date: 09/14/2021
Date Signed: 09/14/2021 04:48:57 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/24/2021 and conducted by Evaluator Edgar Campana

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20210824090601

FACILITY NAME:	KIDS ON THE GO		FACILITY NUMBER:	376701453
ADMINISTRATOR:	KRISTIN MAHAFFEY		FACILITY TYPE:	850
ADDRESS:	2015 BIRCH ROAD, SUITE 210		TELEPHONE:	(619) 407-7756
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91915
CAPACITY:	192	CENSUS: 26	DATE:	09/14/2021
		UNANNOUNCED	TIME BEGAN:	03:20 PM
MET WITH:	Kristin Mahaffey, Director		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Children not wearing masks.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Edgar Campana conducted an unannounced visit on 09/14/2021 to conclude complaint investigation. LPA met with Director, Kristin Mahaffey, to discuss above allegation. LPA toured the facility and census was taken. Eight (8) staff members were also present. This agency has investigated the above listed allegation. Throughout the course of the investigation, LPA conducted interviews with several daycare children, daycare parents, and facility staff.

In regard to the allegation that children are not wearing masks, LPA toured facility on multiple occasions, reviewed facility COVID-19 memo to parents, and conducted interviews with seven staff members, six daycare children and three daycare parents.

See LIC 9099C for continuation...

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar Campana	TELEPHONE: (619) 767-2208
LICENSING EVALUATOR SIGNATURE:	DATE: 09/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20210824090601

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KIDS ON THE GO	FACILITY NUMBER: 376701453
	VISIT DATE: 09/14/2021

NARRATIVE

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During staff interviews, all staff members indicated that children over the age of two (2) must wear face masks while indoors, with the exception of naptime or while eating. Two out of seven staff members stated that daycare children sometimes forget or resist using face masks while indoors. During interview with daycare children, no children indicated that they had observed other children not wearing face masks while indoors. During interview with daycare parents, no daycare parents stated any concern with COVID-19 precautions being practiced at facility, including the usage, or lack thereof, of face masks by daycare children. During LPA’s tours of facility, LPA observed posters indicating that face masks are required for children over the age of two. LPA also observed that children were wearing face masks on most occasions, the only exceptions being during snack times or when children were being led to the outdoor playground. LPA also reviewed a COVID-19 memo provided to daycare parents, which states in part that face masks are required for every child over the age of two and all adults entering the facility.

Based on interviews conducted and LPA observations, there is a lack of evidence available to be able to draw definitive conclusions. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore it is determined that the above allegation is UNSUBSTANTIATED.

An exit interview was conducted with the Director and a copy of this report, appeal rights (LIC 9058), and LIC 9213 – Notice of Site Visit was provided. Director was advised to post the LIC 9213 for 30 days.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Edgar Campana	TELEPHONE: (619) 767-2208
LICENSING EVALUATOR SIGNATURE:	DATE: 09/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2021

LIC9099 (FAS) - (06/04)

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