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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701487
Report Date: 01/07/2025
Date Signed: 01/07/2025 05:09:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2024 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20241023133648
FACILITY NAME:HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOLFACILITY NUMBER:
376701487
ADMINISTRATOR:SHARITA OSMANFACILITY TYPE:
850
ADDRESS:6785 IMPERIAL AVENUETELEPHONE:
(619) 942-0772
CITY:SAN DIEGOSTATE: CAZIP CODE:
92114
CAPACITY:20CENSUS: 12DATE:
01/07/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director Sharifa OsmanTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Licensee does not ensure the playground is safe, sanitary and in good repair
INVESTIGATION FINDINGS:
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On 01/07/2025 at 10:00 am, Licensing Program Analyst (LPA) Michelle Hood conducted an unannounced complaint inspection regarding the above allegation, LPA met with the Director. LPA Hood explained the purpose of the inspection was to interview daycare children, staff and deliver the complaint findings. LPA observed 12 children with one teacher and two aides in the preschool classroom.

Throughout the investigation, LPA Hood interviewed the director, licensee, the Reporting Party (RP), daycare parents, daycare children, and facility staff. Based on an interview with the licensees admittance and LPA's observation, it was determined the temporary fencing around the off-limit area on the playground was not in good repair before allowing children access.

The preponderance of evidence standard has been met; therefore, the allegation is found to be SUBSTANTIATED. The facility is being cited. See the LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 20-CC-20241023133648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOL
FACILITY NUMBER: 376701487
VISIT DATE: 01/07/2025
NARRATIVE
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An exit interview was conducted, and the report was reviewed with the director Sharifa Osman. The director was provided with a copy of their appeal rights (LIC 9058 3/22) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 20-CC-20241023133648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOL
FACILITY NUMBER: 376701487
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/05/2025
Section Cited
CCR
101238.2(d)(1)
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101238.2(d)(1) Outdoor Activity Space
The surface of the outdoor activity space shall be maintained: In a safe condition for the activities planned. This requirement was not met as evidenced by:
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The licensee placed a temporary green fencing around the off-limit area. The licensee/director will create a written plan to ensure the director or staff conduct a playground sweep before allowing the children access. The POC will be submitted to LPA no later than 02/05/2025.
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Based on the licensees admittance and the LPA's observation. It was determined the temporary fencing around the off-limit area on the playground was not in good repair before allowing children access. This is a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2024 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20241023133648

FACILITY NAME:HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOLFACILITY NUMBER:
376701487
ADMINISTRATOR:SHARITA OSMANFACILITY TYPE:
850
ADDRESS:6785 IMPERIAL AVENUETELEPHONE:
(619) 942-0772
CITY:SAN DIEGOSTATE: CAZIP CODE:
92114
CAPACITY:20CENSUS: 12DATE:
01/07/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:TIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Licensee does not maintain a comfortable temperature for the day care children.
INVESTIGATION FINDINGS:
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On 01/07/2025 at 10:00 am, Licensing Program Analyst (LPA) Michelle Hood conducted an unannounced complaint inspection regarding the above allegation, LPA met with the Director. LPA Hood explained the purpose of the inspection was to interview daycare children, staff and deliver the complaint findings. LPA observed 12 children with one teacher and two aides in the preschool classroom.

Throughout the investigation, LPA Hood interviewed the director, licensee, the Reporting Party (RP), daycare parents, daycare children, and facility staff. During interviews with a daycare parent it was mentioned there has been times the classroom was warmer than usual and addressed the concern with the licensee and director. The parent stated after addressing the concern the classroom was provided a fan and portable air condition unit. Another daycare parent stated there are times when the classroom has been a little warmer, but the classroom has a fan and portable air conditioner available. Staff members stated the classroom can get warmer; however, staff will use the fan or air condition when this happens. The daycare children interviewed said that the classroom temperature is good. LPA Hood observed fans and a portable air conditioner in the classroom.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 20-CC-20241023133648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOL
FACILITY NUMBER: 376701487
VISIT DATE: 01/07/2025
NARRATIVE
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Based on observation and the information gathered during the interviews the conflicting statements obtained during the course of the investigation, the above allegation is found to be UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Licensee was provided appeal rights (LIC9058) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 7 of 7