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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701487
Report Date: 01/07/2025
Date Signed: 01/07/2025 03:23:41 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2024 and conducted by Evaluator Michelle Hood
COMPLAINT CONTROL NUMBER: 20-CC-20241014222244
FACILITY NAME:HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOLFACILITY NUMBER:
376701487
ADMINISTRATOR:SHARITA OSMANFACILITY TYPE:
850
ADDRESS:6785 IMPERIAL AVENUETELEPHONE:
(619) 942-0772
CITY:SAN DIEGOSTATE: CAZIP CODE:
92114
CAPACITY:20CENSUS: 12DATE:
01/07/2025
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Director Sharita OsmanTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff did not ensure that the playground was free of hazardous objects
INVESTIGATION FINDINGS:
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On 01/07/2025 at 8:40 am, Licensing Program Analyst (LPA) Michelle Hood conducted an unannounced complaint inspection regarding the above allegation, LPA met with the Director. LPA Hood explained the purpose of the inspection was to interview daycare children, facility staff & deliver the complaint findings. LPA observed 12 children with one teacher and two aides in the preschool classroom. During today's inspection, LPA interviewed five pre-school children and four facility staff.

Throughout the investigation, LPA Hood interviewed the director, licensee, Reporting Party (RP), daycare parents, daycare children, and facility staff. During an interview with the licensee, she acknowledged that the pre-school playground area has two metal poles that are unsafe for the children in care. During the facility playground tour with the licensee on 11/07/2024, LPA Hood and the licensee observed an off-limit area that was not made inaccessible to the children in care. This area contained two metal poles, cement bricks and trash.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 20-CC-20241014222244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOL
FACILITY NUMBER: 376701487
VISIT DATE: 01/07/2025
NARRATIVE
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Based on the licensees acknowledgment and observation of the playground, the preponderance of evidence standard has been met; therefore, the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, are being cited. See attached LIC 9099D.

An exit interview was conducted, and the report was reviewed with the Director Sharifa Osman. The director was provided with a copy of their appeal rights (LIC 9058 3/22) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2024 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20241014222244

FACILITY NAME:HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOLFACILITY NUMBER:
376701487
ADMINISTRATOR:SHARITA OSMANFACILITY TYPE:
850
ADDRESS:6785 IMPERIAL AVENUETELEPHONE:
(619) 942-0772
CITY:SAN DIEGOSTATE: CAZIP CODE:
92114
CAPACITY:20CENSUS: DATE:
01/07/2025
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Director Sharifa OsmanTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff had a verbal altercation in the presence of children
Staff did not ensure that children were properly supervised
INVESTIGATION FINDINGS:
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On 01/07/2025 at 8:40 am, Licensing Program Analyst (LPA) Michelle Hood conducted an unannounced complaint inspection regarding the above allegations, LPA met with the Director. LPA Hood explained the purpose of the inspection was to interview daycare children, facility staff & deliver the complaint findings. LPA observed 12 children with one teacher and two aides in the preschool classroom. During today's inspection, LPA interviewed five pre-school children and four facility staff.

Throughout the investigation LPA conducted interviews with Reproting Party, facility staff, licensee, director, daycare parents and daycare children. Based on interviews and documentation, It was determined that an altercation occurred at the facility; however, there was not enough evidence to prove the altercation took place in the presence of children. A staff member stated as the children and teacher were preparing to go to the playground they were instructed to go back into the classroom by another staff. The children interviewed were unable to provide information confirming that they were present during the altercation. Facility staff, and daycare parents stated that the children are supervised by a teacher and aide in the classroom.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 20-CC-20241014222244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOL
FACILITY NUMBER: 376701487
VISIT DATE: 01/07/2025
NARRATIVE
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Due to lack of evidence, the above allegations are found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted, and the report was reviewed with the director Sharifa Osman. The director was provided with a copy of their appeal rights (LIC 9058 3/22) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 20-CC-20241014222244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: HEARTBEAT MUSIC PERFORMING ARTS ACADEMY PRESCHOOL
FACILITY NUMBER: 376701487
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/05/2025
Section Cited
CCR
101238.2(d)(2)
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101238.2 (d)(2) Outdoor Activity Space. Free of hazards including, but not limited to, holes, broken glass and other debris, and dry grasses that pose a fire hazard. This requirement was not met as evidenced by:
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Licensee placed temporary green fencing to around the off-limit area to make the playground free of hazardous items. The licensee corrected the deficiency.

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Based on licensees acknowledgment and the facility playground tour. On 11/07/2024, LPA Hood and the licensee observed an off-limit area that was not made inaccessible to the children in care. This area contained two metal poles, cement brick This is a potential health & safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 7 of 7