380503028-9-30-2021-05-CC-GLEG-C7K2CU-20211006171720

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 380503028
Report Date: 09/30/2021
Date Signed: 09/30/2021 11:43:46 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2021 and conducted by Evaluator Sheran Lo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20210728130109

FACILITY NAME:	BIG CITY MONTESSORI SCHOOL		FACILITY NUMBER:	380503028
ADMINISTRATOR:	AMANDA RICCETTI		FACILITY TYPE:	850
ADDRESS:	240 INDUSTRIAL STREET		TELEPHONE:	(415) 648-5777
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94124
CAPACITY:	100	CENSUS: 49	DATE:	09/30/2021
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Amanda Riccetti		TIME COMPLETED:	11:01 AM

ALLEGATION(S):

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Personal Rights
-Facility did not meet child's diapering needs
-Facility denies child's authorized representative access into classroom

INVESTIGATION FINDINGS:

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On September 30, 2021 Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Director Amamda Riccetti, to discuss the above allegation. Purpose of the inspection was explained. Present is 2 Director, 12 teachers with 49 children in care.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the facility did not meet children's diapering needs or denied authoized representative access into classroom. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report will be emailed to bigcityschool@gmail.com by the end of business day.

Unsubstantiated

Estimated Days of Completion: 60

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sheran Lo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 09/30/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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