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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 380504942
Report Date: 04/08/2025
Date Signed: 04/08/2025 12:04:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2025 and conducted by Evaluator Catrina Quimbo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250314154015
FACILITY NAME:ASSOCIATED STUDENTS CHILDREN'S CENTER - PRESCHOOLFACILITY NUMBER:
380504942
ADMINISTRATOR:ALMAGUER, ERICAFACILITY TYPE:
850
ADDRESS:1650 HOLLOWAY AVENUETELEPHONE:
(415) 338-2403
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94132
CAPACITY:60CENSUS: 38DATE:
04/08/2025
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Lorelei BallesterosTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Licensee does not ensure a director or qualified substitute is present at the facility at all times.
INVESTIGATION FINDINGS:
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On April 8, 2025 at approximately 10:45am, Licensing Program Analyst (LPA) Catrina Quimbo conducted an unannounced, complaint visit. LPA met with preschool assistant director, Lorelei Ballesteros, and explained the purpose of the visit.

Facility is a combination preschool and infant center. During today’s visit, preschool program is operating in Room 6-Orange Room (Transitional Twos), Room 7-Blue Room (3-5 year olds) and Room 8-Red Room (3-5 year olds). Under the preschool license, present during today’s visit included 38 preschool children and 8 teaching staff. All teaching staff present have fingerprint clearance on file.

Throughout investigation, LPA toured facility, conducted classroom observations both indoors and outdoors, interviewed random selection of staff, obtained and reviewed facility documents. During LPA’s visits to facility on March 19, 2025 and today’s date, LPA met with preschool assistant director as facility director was not present.

Per staff interviewed, facility director, preschool assistant director and infant assistant director have overlapping and/or staggering schedules to be on site. Staff interviewed stated at least one of the directors, whether facility director or assistant director, are on site daily.
(Continue Report on 9099C...)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20250314154015
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: ASSOCIATED STUDENTS CHILDREN'S CENTER - PRESCHOOL
FACILITY NUMBER: 380504942
VISIT DATE: 04/08/2025
NARRATIVE
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(Continued, Page 2...)

LPA reviewed designation of facility responsibility (LI308) in facility file. LPA observed preschool assistant director and infant assistant director to be designated with responsibility when facility director is not present. LPA advised preschool assistant director to maintain and make LIC308 available for review at facility.

Although the above allegation may have happened or is valid, based on LPA’s interviews, observations, and record review which were conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.



No deficiencies were issued today during LPA’s visit.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with facility representative, Lorelei Ballesteros
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2