380505549-4-21-2022-05-CC-DJOO-CEKV26-20220519160235

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 380505549
Report Date: 04/21/2022
Date Signed: 04/21/2022 11:57:05 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2022 and conducted by Evaluator Andrea Medlin

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20220412134139

FACILITY NAME:	ALEXANDER, BARBARA - BELVEDERE MONTESSORI		FACILITY NUMBER:	380505549
ADMINISTRATOR:	ALEXANDER, BARBARA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(415) 564-3173
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94117
CAPACITY:	12	CENSUS: 8	DATE:	04/21/2022
		UNANNOUNCED	TIME BEGAN:	09:25 AM
MET WITH:	Barbara Alexander		TIME COMPLETED:	10:25 AM

ALLEGATION(S):

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Staff yell at daycare children

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Andrea Medlin and Hanson Leong met with Licensee for this complaint investigation. Purpose of the visit was explained to the licensee. There are 8 children present during the visit. During the visit, LPAs observed a few parent helpers. LPA obtained information relevant to the allegation and interviewed licensee. Based on information gathered, Licensee states she previously had three staff helpers working for her for a short period of time and they all had quit in December 2021. Licensee states that she felt the helpers were not a good fit for her child care and how she runs it. Licensee runs her child care center according to the Montessori curriculum where children pick between different learning areas and activities. Occasionaly children will take field trips to different places in San Francisco such as the library, museums, parks, etc. Licensee states she frequently will take field trips to a local park within walking distance. Licensee states she has never yelled at a child but there was an incident where a staff person began an argument with the Licensee and the children. However that information in not able to be verified at this time due to the staff person no longer working here and the specifics is not availalbe.

(Continued on next page 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/21/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20220412134139

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: ALEXANDER, BARBARA - BELVEDERE MONTESSORI	FACILITY NUMBER: 380505549
	VISIT DATE: 04/21/2022

NARRATIVE

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According to Licensee, some of the helpers were not happy with working at the daycare and would argue in front of the children and also inappropriately talk to parents outside of the daycare regarding Licensee. Copy of documents obtained during the visit include the daily sign in/out log and a current children's roster.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

This report is reviewed with facility representative and a copy of this report must be made available for public review upon request.

Notice of site visit shall remain posted for 30 days.

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/21/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2022

LIC9099 (FAS) - (06/04)

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