380505549-4-21-2022-05-CC-DJOO-CFWVQX-20220701163900

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 380505549
Report Date: 04/21/2022
Date Signed: 04/21/2022 11:58:38 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/14/2022 and conducted by Evaluator Andrea Medlin

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20220414115014

FACILITY NAME:	ALEXANDER, BARBARA - BELVEDERE MONTESSORI		FACILITY NUMBER:	380505549
ADMINISTRATOR:	ALEXANDER, BARBARA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(415) 564-3173
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94117
CAPACITY:	12	CENSUS: 8	DATE:	04/21/2022
		UNANNOUNCED	TIME BEGAN:	10:25 AM
MET WITH:	Barbara Alexander		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Staff denied day care children from using restroom
Staff denied day care children from eating
Staff denied day care children snacks
Staff denied day care children from playing with toys

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Andrea Medlin and Hanson Leong met with Licensee for this complaint investigation. Purpose of visit explained. There are 8 children present during the visit. There are also a few parent helpers present during the visit. LPA obtained information relevant to the allegation and interviewed licensee. Based on information gathered, Licensee states she previously had approx three staff helpers working for her for a short period of time and they all had quit in December of last year. Licensee states that she felt the helpers were not a good fit for her child care and how she runs it. Licensee runs her child care center according to the Montessori curriculum where children pick between different learning areas and activities. Occasionaly children will take field trips to different places in San Francisco such as the library, museums, parks, etc. Licensee states frequently they will take field trips to a local park that is within walking distance. There are bathrooms at the park and children use the bathroom as needed. No child is denied use of the bathroom. Licensee states she has never yelled at a child but there was an incident where a staff person began an arguement with Licensee in front of children however that information in not able to be verified at this time due to the staff person no longer working here and the specifics is not availalbe. Licensee states she provides a morning snack to children and children bring their own lunches with an afternoon snack. (Continued on next page 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/21/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20220414115014

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: ALEXANDER, BARBARA - BELVEDERE MONTESSORI	FACILITY NUMBER: 380505549
	VISIT DATE: 04/21/2022

NARRATIVE

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Licensee denies that a child was ever not allowed to have snack or meals; there was an occasion where children were on an outing and were finishing lunch and a child was verbally prompted to fiinish eating as the public bus was coming to pick them up.

Children are allowed to freely choose activities in the child care and have access to all the toys and other educational supplies, i.e. books, art supplies, etc. Copy of documents obtained during the visit include the daily sign in/out log and a current children's roster.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

This report is reviewed with facility representative and a copy of this report must be made available for public review upon request.

Notice of site visit shall remain posted for 30 days.

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/21/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2022

LIC9099 (FAS) - (06/04)

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