384000093-9-24-2021-05-CC-GLEG-C7TW2M-20211015165433

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384000093
Report Date: 09/24/2021
Date Signed: 09/24/2021 03:41:38 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/01/2021 and conducted by Evaluator April Cowan

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20210901134140

FACILITY NAME:	LITTLE STAR PRESCHOOL "TOO"		FACILITY NUMBER:	384000093
ADMINISTRATOR:	ALYCIA MOY		FACILITY TYPE:	850
ADDRESS:	1105 QUINTARA STREET		TELEPHONE:	(415) 731-7933
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94116
CAPACITY:	104	CENSUS: 47	DATE:	09/24/2021
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Alycia Moy		TIME COMPLETED:	03:55 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Day-care child left soiled while in care

Staff did not provide comfortable accommodations for a day-care child while in care

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On September 24, 2021 at 3:00 PM, Licensing Program Analyst (LPA) Cowan met with site director, for an unannounced subsequent complaint inspection. The purpose of inspection was explained. Present in the facility is director and 8 staff caring for 47 children.
In today’s inspection, LPA along with staff inspected for health and safety hazards. LPA observed no deficiencies during inspection.

During the course of investigation, interviews were conducted with director, staff, and parents of children in care. Staff state that all children are taken to the bathroom periodically, and if it is known that a child is soiled, there is an immediate cleaning and changing for the child. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: April Cowan	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2