384000798-6-21-2022-05-CC-DJOO-CG8VJX-20220711162929

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384000798
Report Date: 06/21/2022
Date Signed: 06/21/2022 02:35:21 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2022 and conducted by Evaluator Sheran Lo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20220428093354

FACILITY NAME:	FRANDELJA ENRICHMENT CENTER (INFANT)		FACILITY NUMBER:	384000798
ADMINISTRATOR:	ALVARADO, DIANNE		FACILITY TYPE:	830
ADDRESS:	950 GILMAN STREET		TELEPHONE:	(415) 822-1699
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94124
CAPACITY:	40	CENSUS: 28	DATE:	06/21/2022
		UNANNOUNCED	TIME BEGAN:	12:58 PM
MET WITH:	Dianne Alvarado		TIME COMPLETED:	02:29 PM

ALLEGATION(S):

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-Day care child sustained several injuries while in care.

-Facility was out of ratio.

-Facility staff members did not adequately supervise day care child.

-Facility does not provide a safe environment for day care children.

INVESTIGATION FINDINGS:

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On June 21, 2022, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Director Dianne Alvarado to discuss the above allegation. Purpose of the inspection was explained. Present is Director, 12 staff with 28 children.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the above allegations. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit will be emailed. Notice of Site Visit shall be posted for 30 consecutive days.

Unsubstantiated

Estimated Days of Completion: 60

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sheran Lo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 06/21/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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