384000799-9-17-2021-05-CC-GLEG-C6XVDT-20210917162115

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384000799
Report Date: 09/17/2021
Date Signed: 09/17/2021 03:41:42 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2021 and conducted by Evaluator Sheran Lo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20210621114153

FACILITY NAME:	FRANDELJA ENRICHMENT CENTER (PRESCHOOL)		FACILITY NUMBER:	384000799
ADMINISTRATOR:	ALVARADO, DIANNE		FACILITY TYPE:	850
ADDRESS:	950 GILMAN STREET		TELEPHONE:	(415) 822-1699
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94124
CAPACITY:	30	CENSUS: 18	DATE:	09/17/2021
		UNANNOUNCED	TIME BEGAN:	10:45 AM
MET WITH:	Alberta Walker		TIME COMPLETED:	12:01 PM

ALLEGATION(S):

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Facility staff yelled at daycare child.

INVESTIGATION FINDINGS:

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On September 17, 2021 at 10:45 AM, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Administrator Alberta Walker to discuss the above allegation. Purpose of the inspection was explained. Present were Adminstrator, 9 staff with 18 children.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove that facility staff yelled at daycare child. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Administrator. Report and Notice of Site Visit will be emailed to awalker@frandelja.org by the end of business day. Notice of Site Visit shall be posted for 30 consecutive days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Sheran Lo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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