384001547-9-20-2019-05-CC-GLEG-BGAPEB-20190923111449

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384001547
Report Date: 09/20/2019
Date Signed: 09/20/2019 11:30:49 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2019 and conducted by Evaluator Brendon Van

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20190822114912

FACILITY NAME:	ABRUZZO, HOPE		FACILITY NUMBER:	384001547
ADMINISTRATOR:	ABRUZZO, HOPE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(415) 664-9646
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94122
CAPACITY:	14	CENSUS: 10	DATE:	09/20/2019
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Abruzzo Hope		TIME COMPLETED:	11:45 AM

ALLEGATION(S):

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Day care children wandered away while in care.

INVESTIGATION FINDINGS:

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On 9/20/19 at 8:45 A.M., Licensing Program Analyst (LPA) Van conducted an unannounced subsequent complaint investigation and met with licensee, Abruzzo Hope. LPA explained the purpose of the inspection and was granted entry to the facility by the licensee. Present there are 10 children in care with licensee and a helper. Facility is operating within teachers/children ratio.

LPA and licensee inspected the inside and out of the facility for health and safety hazards. As part of this complaint investigation, complainant and licensee were interviewed, and records were reviewed. Based on the information obtained, C1 and C2 wandered out of the day care on their own and was found by the neighbor. Neighbor called the police and the children were return to licensee’s day care. Licensee admitted that the incident did occurred, and she had notified both child’s parents of the incident that same day. However, licensee did not notify licensing of the incident.

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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20190822114912

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: ABRUZZO, HOPE	FACILITY NUMBER: 384001547
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/20/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/21/2019 Section Cited CCR 102417(a)	1 2 3 4 5 6 7	102417 Operation of a Family Child Care Home. (a)The licensee shall be present in the home and shall ensure that children in care are supervised at all times. Continue below...	1 2 3 4 5 6 7	Licensee had installed a child proof gate at the hall way. A Letter of Non Compliance may be mailed to the facility with a date and time of the Non-Complaince Conference.
	8 9 10 11 12 13 14	When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise the children during his/her absence. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. This requirement is not met as evidenced by: Based on interviewed, licensee admitted that C1, and C2 wandered out of the day care on their own, and was found by the neighbor. This poses an immediate health and safety risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2019

LIC9099 (FAS) - (06/04)

Page: 3 of 3

Control Number 05-CC-20190822114912

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: ABRUZZO, HOPE	FACILITY NUMBER: 384001547
	VISIT DATE: 09/20/2019

NARRATIVE

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Based on licensee admission, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1), are being cited on the attached LIC 9099D.”)

LPA assessed an immediate Civil Penalty of 500.00

An exit interview was conducted with licensee. Licensee is informed to provide a copy of the Evaluation Report and the Type “A” Deficiency cited to the parents and guardians of children currently enrolled in care and to parents of newly enrolled children during the next 12 months. A signed and dated LIC 9224 shall be maintained in all Children's files. This report and appeal rights were provided and reviewed with the licensee. This report must be available in the facility for public review. Notice of site visit shall be posted for 30 days from today's visit.

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2019

LIC9099 (FAS) - (06/04)

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