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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384001949
Report Date: 05/19/2021
Date Signed: 05/19/2021 01:59:16 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/09/2021 and conducted by Evaluator Jennifer Yee
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20210409101021
FACILITY NAME:POTRERO KIDS AT DANIEL WEBSTERFACILITY NUMBER:
384001949
ADMINISTRATOR:KEE, REBECCAFACILITY TYPE:
850
ADDRESS:465 MISSOURI STREETTELEPHONE:
(415) 550-3300
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94107
CAPACITY:38CENSUS: 0DATE:
05/19/2021
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Rebecca KeeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handles day care child in a inappropriate manner
Staff yells at day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Yee conducted a telephone conference to close the complaint. During the course of the investigation, LPA interviewed 7 staff members and 3 parents.

As part of this investigation, LPA collected children's roster, teachers' working schedule, teacher's contact information, and parents' information. Based on the interviews that were conducted and the information collected during the investigation, LPA did not receive enough evidence to support the allegations above.

This agency has investigated the complaint although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. This report must be available in the facility for public review.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ali ZebilaTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Jennifer YeeTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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