384001949-9-26-2022-05-CC-DJOO-CK7VPM-20221014163654

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384001949
Report Date: 09/26/2022
Date Signed: 09/26/2022 12:20:44 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2022 and conducted by Evaluator Hanson Leong

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20220919111122

FACILITY NAME:	POTRERO KIDS AT DANIEL WEBSTER		FACILITY NUMBER:	384001949
ADMINISTRATOR:	KEE, REBECCA		FACILITY TYPE:	850
ADDRESS:	465 MISSOURI STREET		TELEPHONE:	(415) 625-9578
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94107
CAPACITY:	38	CENSUS: 33	DATE:	09/26/2022
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Rebecca Kee		TIME COMPLETED:	11:36 AM

ALLEGATION(S):

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-Facility staff handled child in a rough manner

-Staff yelled at children in care

INVESTIGATION FINDINGS:

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On 9/26/2022, Licensing Program Analyst (LPA), Hanson Leong, made an unannounced initial complaint visit to the Potrero Kids at Daniel Webster facility. The LPA was granted entry by the Director, Rebecca Kee. The LPA explained the purpose of the visit to the director. Guardian, the department's system for conducting background checks, has confirmed that all the individuals listed on the facility’s roster have been granted permission to work or be present in a childcare facility. The LPA observed five teachers, one aide and one helper supervising thirty-three preschool children inside the facility. Children's capacity and ratio requirements were observed to be in compliance.

The LPA conducted interviews with members of the staff and children as part of the investigation, as well as collecting and reviewing relevant documents. Based on the findings of the LPA, there was not enough evidence to prove either of the two complaints that were made regarding the facility, which were that staff handled children roughly and staff yelled at children who were in their care. Although the allegation may have happened or is valid, ***See Page 2 for continuation***

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Hanson Leong	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20220919111122

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: POTRERO KIDS AT DANIEL WEBSTER	FACILITY NUMBER: 384001949
	VISIT DATE: 09/26/2022

NARRATIVE

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Continued, Page 2
there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

A copy of this report was given to the site supervisor

The initial “Notice of Site Visit” was given to the director

“The Notice of Site Visit” shall be posted for 30 days.

Failure to maintain postings as required, will result in an immediate $100 civil penalty.

Exit interview conducted and report was reviewed with the Site Supervisor, Beatriz Gomez

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Hanson Leong	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2022

LIC9099 (FAS) - (06/04)

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