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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384002454
Report Date: 11/04/2024
Date Signed: 11/04/2024 10:52:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2024 and conducted by Evaluator Brendon Van
COMPLAINT CONTROL NUMBER: 05-CC-20241004095925
FACILITY NAME:GROWING TREE SCHOOL LLC, THE (PS)FACILITY NUMBER:
384002454
ADMINISTRATOR:WU, PEI ZHENFACILITY TYPE:
850
ADDRESS:1984 GREAT HIGHWAYTELEPHONE:
(415) 682-8889
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94116
CAPACITY:73CENSUS: 61DATE:
11/04/2024
UNANNOUNCEDTIME BEGAN:
08:25 AM
MET WITH:Pei Zhen Wu (Eva) and Maggie PoonTIME COMPLETED:
10:09 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Staff did not provide adequate supervision resulting in child sustaining multiple injuries
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 4, 2024., Licensing Program Analyst (LPA) Van conducted an unannounced inspection to finalize this complaint and deliver the findings to the Center. LPA met with the Director, Pei Zhen Wu (Eva), and the owner, Maggie Poon. The purpose of the inspection was explained, and entry to the Center was granted. Nine staff members supervised 61 children today. The teachers-to-children ratio were met.

As part of the investigation, LPA interviewed teachers, examined the center's video footage, and reviewed all relevant documents. The findings indicated that the teacher-to-child ratio was adequately maintained. Furthermore, the video evidence did not show any incriminating details regarding injuries to any child, and adequate supervision was confirmed to be in place. The Department has investigated the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegations are Unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

An exit interview was conducted, and the report was reviewed with the Director, Pei Zhen Wu (Eva) and owner, Maggie Poon.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Garfield LeungTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon VanTELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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