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25 | On 5/9/2023., Licensing Program Analyst (LPA) Van conducted an unannounced visit with new Director Emily Guo and Regional Manager Veronica Figueroa. LPA discussed and reviewed a self-reported incident where the family reported to the Center that their child had disclosed that the teacher pulled their child's ear. The incident occurred on 4/11/23. According to the Regional Manager, the family advocate first brought up the incident. As part of the Center's internal investigation, staff members in the classroom were interviewed. LPA could not interview the child involved during the visit because the child had been picked up. The staff members interviewed stated they did not see or hear any commotion. The substitute teacher was longer employed for the Center due to a separate incident where according to the Regional manager, it was inappropriate communication with the parent. The child involved still attends the program and has a good relationship with all teachers.
Following the incident, the Center had a workshop/training for all staff on teaching Pyramind and Personal Rights training.
**No deficiency was issued at this moment.**
Director Emily Guo and Regional Manager Veronica Figueroa read and signed this report.
During the visit, LPA obtained the new Director's paperwork and the Center's internal investigation of the incident. |