384002537-1-20-2021-05-CC-AZEA-BY5QX6-20210211113301

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384002537
Report Date: 01/20/2021
Date Signed: 01/20/2021 05:15:12 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2020 and conducted by Evaluator Jennifer Yee

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20201119140655

FACILITY NAME:	PINHEIRO, ALEXANDRE		FACILITY NUMBER:	384002537
ADMINISTRATOR:	PINHEIRO, ALEXANDRE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(650) 771-1004
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94112
CAPACITY:	14	CENSUS: 7	DATE:	01/20/2021
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Alexandre Pinheiro		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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A child in care received unexplained bruising

INVESTIGATION FINDINGS:

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LPA conducted a teleconference to deliver the finding of this complaint. During the course of the investigation, LPA interviewed the victim's parent, licensee, staff, and four parents. LPA also did a visual inspection of the daycare on FaceTime. Also, obtained photos from victim's parent. Available information gathered during this investigation shows that a child has unexplained bruising. However, the information is not clear where it may have happened.

The licensee said he and the staff did not do a health check on the child. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore this complaint is deemed UNSUBSTANTIATED.

This report was translated from English to Spanish by Gisele Loyola on a teleconference. Appeal rights were provided. No deficiencies are cited today. Copy of this report is provided via email and U.S. mail.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ali Zebila	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Jennifer Yee	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/20/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/20/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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