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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390301320
Report Date: 03/16/2023
Date Signed: 03/16/2023 11:16:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2023 and conducted by Evaluator Elvira Sierra
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20230112103606
FACILITY NAME:NEWDAY NURSERY SCHOOLFACILITY NUMBER:
390301320
ADMINISTRATOR:JENNIFER LOOPERFACILITY TYPE:
850
ADDRESS:4910 CLAREMONT AVENUETELEPHONE:
(209) 957-4089
CITY:STOCKTONSTATE: CAZIP CODE:
95207
CAPACITY:49CENSUS: 28DATE:
03/16/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Marla RivasTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Personal Rights-Staff handles day care children in an inappropriate manner.
Lak of upervision-Staff leave day care children unattended for an extended period of time.
INVESTIGATION FINDINGS:
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On 03/16/22 Licensing Program Analyst (LPA) Elvira Sierra conducted an unannounced visit to concluded to complaint investigation, regarding the above allegations and met with Director, Marla Rivas. Upon arrival, LPA observed 28 preschool children, supervised by four staff members.

During the course of the investigation, LPA Sierra conducted interviews with staff, parents, and daycare children. LPA also conducted observations and obtained information pertaining to the allegations. It was alleged staff handles day care children in an inappropriate manner and staff leave day care children unattended for an extended period of time. During interviews parents expressed to like the facility and staff and disclosed to have no concerns regarding the care and supervision. Interviews with children did not corroborate the allegations and they disclosed to like the staff and enjoy attending the facility.

Report ontinues on subsuquent page 9099C--
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Elvira SierraTELEPHONE: (916) 216-8826
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 53-CC-20230112103606
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: NEWDAY NURSERY SCHOOL
FACILITY NUMBER: 390301320
VISIT DATE: 03/16/2023
NARRATIVE
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In addition, LPA conducted observations and observed warm responsive interactions between staff and children. Interviews with staff revealed that facility discipline policy is positive reinforcement by talking to the children and redirecting them to a different activity and at times time out. Director stated that facility is always over staff due to low enrollment and facility never have any supervision issues.

Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the finding are UNSUBSTANTIATED.

Appeal of Rights and this report were provided and reviewed with Director , Marla Rivas. Exit interview was conducted. Notice of Site Visit was posted and should remain posted for 30 days.
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Elvira SierraTELEPHONE: (916) 216-8826
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4