390312135-1-31-2022-53-CC-JLDN-CBYQTS-20220225112733

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 390312135
Report Date: 01/31/2022
Date Signed: 01/31/2022 03:56:13 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2021 and conducted by Evaluator Christopher Jackson

COMPLAINT CONTROL NUMBER: 53-CC-20211223115627

FACILITY NAME:	HANSEL & GRETEL DAY CARE CENTER		FACILITY NUMBER:	390312135
ADMINISTRATOR:	TEICHEIRA, JEAN		FACILITY TYPE:	840
ADDRESS:	1014 W. CENTER STREET		TELEPHONE:	(209) 823-6525
CITY:	MANTECA	STATE: CA	ZIP CODE:	95337
CAPACITY:	64	CENSUS: 6	DATE:	01/31/2022
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Mary Ann Young		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Mask are not being worn at facility.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Christopher Jackson and Erwin Tjhia met with director, Mary Ann Young and director Jean Teicheira to close the complaint investigation regarding the above allegation.

During the course of the investigation, LPAs conducted interviews, and obtained information pertaining to the allegation. It was alleged mask are not worn at facility. Interviews revealed that staff, were not requiring the children to wear masks while indoors. The licensee explained that the facility tries to keep up to date with current guidelines, and will be modifying their protocols to accommodate the current guidance. LPAs reviewed updated COVID19 guidelines with the licensee. In addition LPAs provided links to current state guidance regarding COVID-19.

Based on the interviews conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A Technical Violation was assessed on the subsequent pages. An exit interview was conducted with the licensee and director. Notice of Site Visit was provided and should remain posted for 30 days.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Justin L Denton	TELEPHONE: (916) 926-0269
LICENSING EVALUATOR NAME: Christopher Jackson	TELEPHONE: (916) 216-8837
LICENSING EVALUATOR SIGNATURE:	DATE: 01/31/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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