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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390320920
Report Date: 09/20/2021
Date Signed: 09/20/2021 01:51:16 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2021 and conducted by Evaluator Chayntel Hunter
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20210917140345
FACILITY NAME:LITTLE LEARNERS PRESCHOOLFACILITY NUMBER:
390320920
ADMINISTRATOR:LEE ANN WRAYFACILITY TYPE:
850
ADDRESS:3588 BROOKSIDE ROADTELEPHONE:
(209) 954-7656
CITY:STOCKTONSTATE: CAZIP CODE:
95219
CAPACITY:165CENSUS: 38DATE:
09/20/2021
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Administrator, Charleen AyersTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not requiring masks.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Chayntel Hunter and Christopher Jackson met with Administrator, Charleen Ayers to open and close the complaint investigation regarding the above allegation.

During the course of the investigation, LPAs conducted interviews, and obtained information pertaining to allegation. It was alleged that staff are not requiring masks. Interviews revealed that vaccinated staff, children and parents are not required to wear masks. The Administrator explained that the facility tries to keep up to date with current guidelines, and will be modifying their protocols to accommodate the new guidelines. LPAs reviewed updated COVID19 guidelines with the Administrator.

Based on the interviews conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A Technical Violation was assessed on the subsequent pages. An exit interview was conducted with the Administrator. Notice of Site Visit was provided and should remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Justin L DentonTELEPHONE: (916) -92-0269
LICENSING EVALUATOR NAME: Chayntel HunterTELEPHONE: (916) 917-8620
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2021 and conducted by Evaluator Chayntel Hunter
COMPLAINT CONTROL NUMBER: 53-CC-20210917140345

FACILITY NAME:LITTLE LEARNERS PRESCHOOLFACILITY NUMBER:
390320920
ADMINISTRATOR:LEE ANN WRAYFACILITY TYPE:
850
ADDRESS:3588 BROOKSIDE ROADTELEPHONE:
(209) 954-7656
CITY:STOCKTONSTATE: CAZIP CODE:
95219
CAPACITY:165CENSUS: 38DATE:
09/20/2021
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Administrator, Charleen AyersTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Social Distancing is not required.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Chayntel Hunter and Christopher Jackson met with Administrator, Charleen Ayers to open and close the complaint investigation regarding the above allegation. During the course of the investigation, LPAs conducted interviews, and obtained information pertaining to allegation. It was alleged that social distancing is not required. Interviews revealed that children are kept in small groups and staff try to keep the same children with the same staff. The Administrator explained that the facility tries to keep up to date with current guidelines, and only rotates children if needed to maintain ratios. LPAs reviewed updated COVID19 guidelines with the Administrator.

Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED. An exit interview was conducted with the Administrator. Notice of Site Visit was provided and should remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Justin L DentonTELEPHONE: (916) -92-0269
LICENSING EVALUATOR NAME: Chayntel HunterTELEPHONE: (916) 917-8620
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2