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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393602970
Report Date: 08/12/2021
Date Signed: 08/12/2021 12:55:38 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2021 and conducted by Evaluator Marissa Soto
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20210628100125
FACILITY NAME:KINDERCARE LEARNING CENTER - MARINERS (SA)FACILITY NUMBER:
393602970
ADMINISTRATOR:MELINDA GOMEZFACILITY TYPE:
840
ADDRESS:7801 MARINERS DRIVETELEPHONE:
(209) 477-3723
CITY:STOCKTONSTATE: CAZIP CODE:
95219
CAPACITY:56CENSUS: 1DATE:
08/12/2021
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Melinda Gomez TIME COMPLETED:
01:15 PM
ALLEGATION(S):
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9
Staff failed to use safety measures to prevent spread of communicable disease
Facility is not adhering to the terms and conditions of the admission agreement

INVESTIGATION FINDINGS:
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On 08/12/2021, at 11:45am Licensing Program Analyst (LPA) Marissa Soto conducted an on-site visit and met with Director, Melinda Gomez. Facility is still open during the COVID-19 pandemic, and todays census consisted of 1 child supervised by 1 staff member. The Director took LPA on tour of the classrooms. The purpose of the visit is to inform the Director of the findings for the above complaint allegation. It was alleged Staff failed to use safety measures to prevent spread of communicable diseases and the Facility is not adhering to the terms and conditions of the admission agreement. During the investigation, LPA toured, made observations, reviewed records, and conducted interviews. Interviews conducted did not provide any corroboration or evidence to support the allegations. LPA observed staff using safety measures to prevent spread of communicable disease. LPA also observed documentation to parents and also incident reports. LPA learned that safety measure was taken to prevent spread of disease and also the facility is adhering to the terms of conditions of the admission agreement.
Based on the information gathered throughout the course of the investigation there was not a preponderance of evidence to prove or dismiss the allegation. This complaint has been determined to be UNSUBSTANTIATED: meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

Exit interview conducted and appeal rights were discussed. A copy of this report, Notice of Site Visit, and appeal rights were provided to the Directo. Notice of Site Visit is posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Marissa SotoTELEPHONE: (916) 926-9488
LICENSING EVALUATOR SIGNATURE:

DATE: 08/12/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/12/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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