393607983-9-20-2023-53-CC-BENN-CVZUKV-20230925153944

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 393607983
Report Date: 09/20/2023
Date Signed: 09/20/2023 02:56:06 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2023 and conducted by Evaluator Elvira Sierra

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20230721131354

FACILITY NAME:	SMITH, GLORIA		FACILITY NUMBER:	393607983
ADMINISTRATOR:	SMITH, GLORIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(209) 298-5315
CITY:	STOCKTON	STATE: CA	ZIP CODE:	95209
CAPACITY:	14	CENSUS: 5	DATE:	09/20/2023
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Gloria Smith		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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9

Personal Rights-Licensee handled child in a rough manner

INVESTIGATION FINDINGS:

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On 09/20/23, Licensing program Analyst (LPA) Elvira Sierra met with Licensee, Gloria Smith to deliver the findings of the complaint investigation regarding the above allegation. Present in the facility was licensee caring for five children.
LPA conducted an investigation regarding the allegation listed above. The facility was toured, and interviews were conducted with the Reporting Party (RP), Licensee, daycare children and parents of children enrolled in the facility. It was alleged that the Licensee handled child #2 in a rough manner. The licensee denied the allegation and reported that she uses redirection as a form of discipline and at times time out. Also, Licensee stated that child #2 had behavior issues and made false allegations out of anger because of given time out. Interviews conducted did not disclose any information that was evident to support the allegation that Licensee handles daycare children in a rough manner. Based on interviews, observations, documentation, and other information gathered, there was not a preponderance of evidence to prove or negate the allegation, therefore the allegation is UNSUBSTANTIATED.
An exit interview was conducted, and the report was reviewed with Licensee, Gloria Smith. LPA provided Licensee Appeal Rights and a copy of this report. A Notice of Site Visit was posted by LPA and shall remain posted for 30 days. .

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Elvira Sierra	TELEPHONE: (916) 216-8826
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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