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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393608939
Report Date: 12/03/2019
Date Signed: 12/03/2019 09:53:00 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2019 and conducted by Evaluator Christopher Jackson
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20190910142403
FACILITY NAME:LIONS N' LAMBS PRESCHOOLFACILITY NUMBER:
393608939
ADMINISTRATOR:GONCALVES, COLLEENFACILITY TYPE:
850
ADDRESS:815 W. LATHROP ROADTELEPHONE:
(209) 249-5839
CITY:MANTECASTATE: CAZIP CODE:
95336
CAPACITY:110CENSUS: 97DATE:
12/03/2019
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Collen GoncalvesTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Staff inappropriately grabbed day care child
Staff inappropriately placed child in time out
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Jackson met with Colleen Goncalves to provide the finding for the above allegations. The complainant alleged that staff #1 inappropriately placed child in time out and Staff #1 inappropriately grabbed day care child. During the investigation process, LPA conducted interviews with various staff, parents, and children in care.
Regarding the allegation of the staff inappropriately placed child time out. It was alleged that the child was kept in the office area by staff #1. During the interview process, it was revealed that the child continued to reach for the door handle, so staff #1 positioned themselves in front of the handle. Regarding the allegation of staff inappropriately grabbed child. Interviews that were conducted with various parents revealed no corroborating statements that inappropriate interactions between staff and children were observed. It was also revealed that staff have redirected children by placing their hand on their shoulder or arm but there was no indication of rough handling of the children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sharon OgbodoTELEPHONE: (916) 263-5721
LICENSING EVALUATOR NAME: Christopher JacksonTELEPHONE: (916) 216-8837
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20190910142403
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: LIONS N' LAMBS PRESCHOOL
FACILITY NUMBER: 393608939
VISIT DATE: 12/03/2019
NARRATIVE
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Based on the information obtained throughout the course of this investigation the above allegation could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the alleged violations did or did not occur, therefore the findings are UNSUBSTANTIATED.
No Title 22 deficiencies were cited at time of visit. An exit interview was conducted in which the report was reviewed and discussed with Colleen Goncalves. Appeal rights were discussed, and a printed version was given to director. Notice of Site visit was provided and posted.
SUPERVISOR'S NAME: Sharon OgbodoTELEPHONE: (916) 263-5721
LICENSING EVALUATOR NAME: Christopher JacksonTELEPHONE: (916) 216-8837
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2