393614120-5-10-2021-53-CC-JSMH-C2VV7Q-20210510161129

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 393614120
Report Date: 05/10/2021
Date Signed: 05/10/2021 10:45:14 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/19/2021 and conducted by Evaluator Christopher Jackson

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20210319122455

FACILITY NAME:	MANTECA CHRISTIAN PRESCHOOL		FACILITY NUMBER:	393614120
ADMINISTRATOR:	CONTE, RHONDA		FACILITY TYPE:	850
ADDRESS:	486 BUTTON AVE		TELEPHONE:	(209) 825-1095
CITY:	MANTECA	STATE: CA	ZIP CODE:	95336
CAPACITY:	120	CENSUS: 60	DATE:	05/10/2021
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Rhonda Conte		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Allegation:
License - Facility was out of ratio.

INVESTIGATION FINDINGS:

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On 5/10/2021, Licensing Program Analyst (LPA) Christopher Jackson conducted a tele-video inspection with director Rhonda Conte to provide the finding for the above allegation. It was alleged that the “Facility was out of ratio.” During the investigation, LPA conducted interviews with five staff members. The complaint alleged that staff would be left out of ratio during various transitions or staffing shortages. The interviews revealed that children are moved from one room to another to support with staffing ratios and that administration staff will step into ratio to support duriung staff shortages. In addition, LPA learned that staff utilized walkie-talkies while outside with children to support in the need of children restroom breaks. One statement revealed that some occasions have occurred where staff have used the restroom, leaving a co-teacher out of compliance briefly as support staff was in route to cover with the ratio. Although this statement could not be dismissed, no other information provided corroborated the allegation of the facility operating out of ratio.

Reprot Continues on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sharon Ogbodo	TELEPHONE: (916) 263-5721
LICENSING EVALUATOR NAME: Christopher Jackson	TELEPHONE: (916) 216-8837
LICENSING EVALUATOR SIGNATURE:	DATE: 05/10/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20210319122455

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: MANTECA CHRISTIAN PRESCHOOL	FACILITY NUMBER: 393614120
	VISIT DATE: 05/10/2021

NARRATIVE

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Based on the information obtained throughout the course of this investigation the above allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED. No Title 22 deficiencies were cited.

An exit interview was conducted with Mrs. Conte via Telephone call. LPA provided the facility with a copy of this report via email on 05/10/2021. Mrs. Conte agreed to acknowledge receipt of the email, which will serve in lieu of a signature on this report.

SUPERVISOR'S NAME: Sharon Ogbodo	TELEPHONE: (916) 263-5721
LICENSING EVALUATOR NAME: Christopher Jackson	TELEPHONE: (916) 216-8837
LICENSING EVALUATOR SIGNATURE:	DATE: 05/10/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2021

LIC9099 (FAS) - (06/04)

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