393614466-7-10-2024-53-CC-BENN-D7BPKU-20240719112342

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 393614466
Report Date: 07/10/2024
Date Signed: 07/10/2024 10:58:44 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2024 and conducted by Evaluator Stacey Williams

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20240501113429

FACILITY NAME:	ENIS, JOAN		FACILITY NUMBER:	393614466
ADMINISTRATOR:	ENIS, JOAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(209) 366-2200
CITY:	LODI	STATE: CA	ZIP CODE:	95242
CAPACITY:	14	CENSUS: 13	DATE:	07/10/2024
		UNANNOUNCED	TIME BEGAN:	09:02 AM
MET WITH:	Joan Enis		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Lack of supervision
Licensee handles children in a rough manner
Licensee yells at children and speaks to children innapropriately

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On July 10, 2024, Licensing Program Analyst (LPA) Stacey Williams met with Licensee, Joan Enis for the purpose of delivering complaint findings. LPA observed the Licensee and her Assistant supervising 13 children.

An investigation was conducted regarding the complaint allegations listed above. It was alleged that children are not adequately supervised while in the backyard and the Licensee violates the personal rights of children by speaking to them inappropriately and handling them in a rough manner.
Interviews were conducted with the reporting party, Licensee, Licensee's staff, parents of children in care and daycare children. Licensee and staff denied the allegations and reported that children are supervised in the backyard with a staff either standing near the sliding door or directly in the backyard with the children. Licensee reported that if staff needs to step away from the area, there is another staff within close proximity that will fill in while the staff is away. Licensee and staff reported that they allow children time away from the group to deescalate or work through their feelings.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Stacey Williams	TELEPHONE: (916) 216-7797
LICENSING EVALUATOR SIGNATURE:	DATE: 07/10/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 53-CC-20240501113429

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ENIS, JOAN	FACILITY NUMBER: 393614466
	VISIT DATE: 07/10/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Licensee acknowledged that she has children that are working through development issues and in different phases. They react and demonstrate various behaviors that at times can be loud and consist of excessive crying, hitting and tantruming. Licensee reported that she and her staff have patience with all the children and allow them space and time to work through feelings or offer a mechanism to distract them. Children interviewed reported that time out is used as the primary method for discipline. Licensee reported that her program is structured with rules and if a child is not following the rules, she will inform them of their actions but has never directly yelled or spoken to a child inappropriately.

Interviews conducted revealed inconsistent statements. Based on the evidence received, the allegation is determined to be unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove the alleged violation did or did not occur.

No Title 22 deficiencies have been cited for this complaint.

Exit interview conducted at which time the report and Appeal of Rights were reviewed and provided to Licensee, Joan Enis. A Notice of Site Visit was posted by LPA Williams and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.00.

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Stacey Williams	TELEPHONE: (916) 216-7797
LICENSING EVALUATOR SIGNATURE:	DATE: 07/10/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 2