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13 | On February 15, 2024, Licensing Program Analyst (LPA )Stacey Williams arrived at the facility for the purpose of delivering complaint findings. LPA met with Director, Alicia Neves. LPA observed 39 children supervised by 8 staff.
An investigation was conducted regarding the complaint allegation listed above. It was alleged that a child was bitten by another child due to a lack of supervision. Interviews were conducted with the reporting party, facility staff and parents of children attending the facility. Staff maintained ratio when the incident occurred. Information obtained from the investigation revealed that the child who injured another child was laying down preparing for nap. Staff were within proximity, however, had their back turned while assisting another child and as a result was unable to stop the child in the act.
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