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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393615579
Report Date: 02/28/2024
Date Signed: 02/28/2024 02:07:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/08/2024 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20240208140351
FACILITY NAME:MERRYHILL SCHOOL - TRINITYFACILITY NUMBER:
393615579
ADMINISTRATOR:TAMARA WELLSFACILITY TYPE:
850
ADDRESS:10250 TRINITY PARKWAYTELEPHONE:
(209) 474-0518
CITY:STOCKTONSTATE: CAZIP CODE:
95219
CAPACITY:163CENSUS: 95DATE:
02/28/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Tammy WellsTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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1. Staff encouraged day care children to bite another day care child.
2. Staff did not prevent day care child from biting other children.
INVESTIGATION FINDINGS:
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On February 28th, 2024, at 10:00 AM, Licensing Program Analyst (LPA) David Nguyen and Licensing Program Manager (LPM) Chayntel Hunter conducted a complaint investigation visit and met with Principal, Tammy Wells. The purpose of the inspection visit was to deliver the findings for the above allegations. LPA disclosed the purpose of the inspection, and both LPA Nguyen and LPM Hunter were granted entrance. LPA toured the facility and observed ninety-five (95) children present and being supervised by twelve (12) adults.

It was alleged that “Staff encouraged day care children to bite another day care child” and “Staff did not prevent day care child from biting other children.” Throughout the investigation, LPA Nguyen conducted observations and interviewed with Principal, Teachers, Parents, and Reporting Party.

Report continues on LIC9099-C....

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Chayntel HunterTELEPHONE: (916) 917-8620
LICENSING EVALUATOR NAME: David NguyenTELEPHONE: (916) 263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20240208140351
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MERRYHILL SCHOOL - TRINITY
FACILITY NUMBER: 393615579
VISIT DATE: 02/28/2024
NARRATIVE
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Based on interviews with Principal and Teachers, LPA Nguyen learned that childcare teachers directed and redirected childcare children while they were in their teachers’ care. Based on interviews with Principal, Teachers, and Parents, LPA Nguyen also learned that childcare teachers provided adequate supervision to childcare children while childcare children were in their care and intervened to help childcare children with their social conflicts with their peers.

Based on observations and conflicting interviews, LPA Nguyen is unable to determine whether staff encouraged day care children to bite another day care child and staff did not prevent day care child from biting other children.

LPA David Nguyen determined that the complaint allegations were found to be UNSUBSTANTIATED, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur at the facility.



Copy of this report was reviewed and provided to Principal. Notice of site visit is posted and shall remain posted for next 30 days.

An exit interview was conducted with Principal, Tammy Wells. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Chayntel HunterTELEPHONE: (916) 917-8620
LICENSING EVALUATOR NAME: David NguyenTELEPHONE: (916) 263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2024
LIC9099 (FAS) - (06/04)
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