<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393616060
Report Date: 02/27/2025
Date Signed: 02/27/2025 03:30:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/26/2024 and conducted by Evaluator Carla Polanco Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20241126104731
FACILITY NAME:ZION CHILD CARE CENTERFACILITY NUMBER:
393616060
ADMINISTRATOR:SAWYER, JENNIFERFACILITY TYPE:
830
ADDRESS:105 SOUTH HAM LANETELEPHONE:
(209) 369-1919
CITY:LODISTATE: CAZIP CODE:
95242
CAPACITY:36CENSUS: 15DATE:
02/27/2025
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Director Jennifer SawyerTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not providing adequate supervision to infants in care.
Staff are not providing adequate food services to infants in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 2/27/25, Licensing Program Analyst Carla Polanco met with Director, Jennifer Sawyer, to follow up on the above complaint allegations. During today's visit there were 9 children present in the toddler class, and 12 children in the infant classrooms. There were 6 staff present.

During the investigation, LPA observed the facility, conducted interviews, and obtained pertinent information. LPA’s conducted interviews with the Reporting party, daycare parents and facility staff, and collected and reviewed pertinent information. Interviews conducted did not reveal any recent concerns that staff failed to provide adequate supervision to infants in care. In addition, LPA’s observed adequate care and supervision of children, as well as appropriate ratios being maintained during inspections conducted on 12/3/24 and 1/30/25. Interviews conducted did not reveal concerns with food services being provided to infants in care.

Report continued on LIC9099-C......
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Carla Polanco Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20241126104731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ZION CHILD CARE CENTER
FACILITY NUMBER: 393616060
VISIT DATE: 02/27/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Furthermore, interviews with parents and staff revealed that children are offered meals and fed appropriately in care and that the facility uses an app called TadPoles to transfer and share daily information of children to their parents, such as diaper changes, incidents, feedings and meals and photo updates.

Based upon interviews conducted, observations made while at the facility and conflicting information received, there is not a preponderance of evidence to prove or disprove the allegations did or did not occur, therefore the above allegations are found to be UNSUBSTANTIATED. Exit interview was conducted and Appeal Rights and Notice of Site Visit were provided to the Director.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Carla Polanco Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2