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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393620475
Report Date: 11/09/2022
Date Signed: 11/09/2022 11:13:55 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2022 and conducted by Evaluator Salene Mayberry
COMPLAINT CONTROL NUMBER: 53-CC-20220829160046
FACILITY NAME:VAZQUEZ, VELIA & ELIZABETHFACILITY NUMBER:
393620475
ADMINISTRATOR:VAZQUEZ, VELIA & ELIZABETHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 914-3805
CITY:TRACYSTATE: CAZIP CODE:
95377
CAPACITY:14CENSUS: 6DATE:
11/09/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Velia VazquezTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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1. Day care home did not meet day care child's diapering needs.
2. Day care home did not follow safe food handling practices.
3. Day care child sustained unexplained injuries while in care.
4. Day care home providers did not allow parent access to the day care home.

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Salene Mayberry met with Licensee, Velia Vazquez to deliver findings for the above complaint allegations.

During the investigation LPA toured the facility, observed staff interactions with children in care, conducted interviews with parents and staff and obtained pertinent documents. It was alleged that the “Day care home did not meet day care child's diapering needs”. This allegation and the findings related thereto is being addressed in complaint #53-CC-20220913110403, filed on September 13, 2022.

It was next alleged that the “Day care home did not follow safe food handling practices”. Interviews with enrolled families in care were consistent and did not reveal a concern regarding how food is being handled at the facility.

Report Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Salene MayberryTELEPHONE: 916-263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 11/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20220829160046
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: VAZQUEZ, VELIA & ELIZABETH
FACILITY NUMBER: 393620475
VISIT DATE: 11/09/2022
NARRATIVE
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It was also alleged that a “Day care child sustained unexplained injuries while in care”. While there was a single concern expressed during interviews that a child in care sustained an injury that could not be explained by Licensee, all other parents interviewed by LPA did not express similar experiences or their children sustaining any injuries at all.

Finally, it was alleged that “Day care home providers did not allow parent access to the day care home”. No parents interviewed by LPA reported ever being denied access to the facility.

Based on conflicting statements and lack of clear corroborating evidence, the above allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the finding is UNSUBSTANTIATED.

An Exit interview was conducted in which the report was reviewed and discussed with the Licensee. LPA provided a copy of the report and Appeal Rights to Licensee. A Notice of Site visit was posted by LPA and Licensee understands it must remain posted for 30 days.
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Salene MayberryTELEPHONE: 916-263-5744
LICENSING EVALUATOR SIGNATURE:

DATE: 11/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2022
LIC9099 (FAS) - (06/04)
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