393620487-7-23-2020-53-CC-JSMH-BSLP6J-20200818110221

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 393620487
Report Date: 07/23/2020
Date Signed: 07/23/2020 02:39:20 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/19/2020 and conducted by Evaluator Alecia Sifuentes

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20200519122051

FACILITY NAME:	GARNICA, GRACIELA / TERRAZAS, MAXIMINO		FACILITY NUMBER:	393620487
ADMINISTRATOR:	GARNICA, G./ TERRAZAS, M.		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(209) 263-8926
CITY:	LODI	STATE: CA	ZIP CODE:	95240
CAPACITY:	14	CENSUS: 3	DATE:	07/23/2020
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Graciela Garnica		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Personal Rights - Licensee engaged in verbal altercation in the presence of day care children.
Personal Rights - Licensee yelled at day care children.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Alecia Sifuentes conducted a phone call with Licensee, Graciela Garnica to deliver the findings for the above allegations in lieu of a site visit due to the COVID-19 State of Emergency. The complainant alleged that the Licensee had engaged in a verbal altercation in the presence of day care children and yelled at day care children. The Licensee stated she discussed a scheduling matter with a parent about two months. The Licensee stated she was discussing the child’s agreed daily schedule which included dropping off their child on time. The Licensee stated she speaks to the parents privately away from the children and parents have not been entering the home due to COVID-19. The Licensee also stated she communicates with children in a respectful tone of voice. Parents and children who were interviewed provided no evidence or corroboration to support the allegations.

Based on the evidence gathered throughout the course of this investigation there was not a preponderance of evidence to prove or dismiss the allegation and therefore, the allegation was deemed unsubstantiated. An exit interview was conducted, and a Notice of Site visit was provided via email. No deficiencies were cited at this time.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jeanne Smith	TELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Alecia Sifuentes	TELEPHONE: (916) 917-9202
LICENSING EVALUATOR SIGNATURE:	DATE: 07/23/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 1