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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 393621064
Report Date: 11/04/2022
Date Signed: 11/07/2022 08:08:18 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2022 and conducted by Evaluator Elvira Sierra
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20221007092444
FACILITY NAME:CAMPUS DOWNTOWN, INC., THEFACILITY NUMBER:
393621064
ADMINISTRATOR:ELIZABETH A HERRERAFACILITY TYPE:
850
ADDRESS:123 NORTH SUTTER STTELEPHONE:
(209) 594-1879
CITY:STOCKTONSTATE: CAZIP CODE:
95202
CAPACITY:96CENSUS: 33DATE:
11/04/2022
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Elizabeth HerreraTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Personal Rights-Facility staff yelled at child in care
Personal Rights-Facility staff threatened child in care
Personal Rights-Facility staff handled child in a rough manner
INVESTIGATION FINDINGS:
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On November 4, 2022, Licensing Program Analyst (LPA) Elvira Sierra met with Director, Elizabeth Herrera and Licensee, Ervin Smith to deliver the findings of the complaint investigation regarding the above allegations. Present in the facility were 8 staff caring for 33 children.
During the investigation, LPA Sierra conducted interviews with staff, parents, and daycare children. LPA also conducted observations and obtained information pertaining to the allegations. It was alleged facility staff threatened and yelled at child in care and handled child in a rough manner. During inspections visits dated 09/09/22, 09/27/22 and 10/14/22 LPA observed the care and supervision of the children and observed appropriate children and staff interactions. Parents that were interviewed stated that they have had only positive experiences with staff and have no concerns regarding the care and supervision. Staff nor children indicated that yelling or inappropriate handling takes place at the facility. Children indicated that their teachers treat them nicely, however this information conflicts with the information provided by the complainant.
Report continues on subsequent page 809C--
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Elvira SierraTELEPHONE: (916) 216-8826
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20221007092444
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: CAMPUS DOWNTOWN, INC., THE
FACILITY NUMBER: 393621064
VISIT DATE: 11/04/2022
NARRATIVE
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Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the findings are UNSUBSTANTIATED.

Exit interview was conducted. This report and Appeal of Rights were reviewed and provided. Notice of Site Visit was posted and should remain posted for 30 days.

SUPERVISOR'S NAME: Bettina EngelmanTELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Elvira SierraTELEPHONE: (916) 216-8826
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2