393621064-11-7-2022-53-CC-BENN-CL7R7X-20221115114703

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 393621064
Report Date: 11/04/2022
Date Signed: 11/07/2022 08:06:52 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2022 and conducted by Evaluator Elvira Sierra

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20220919173725

FACILITY NAME:	CAMPUS DOWNTOWN, INC., THE		FACILITY NUMBER:	393621064
ADMINISTRATOR:	ELIZABETH A HERRERA		FACILITY TYPE:	850
ADDRESS:	123 NORTH SUTTER ST		TELEPHONE:	(209) 594-1879
CITY:	STOCKTON	STATE: CA	ZIP CODE:	95202
CAPACITY:	96	CENSUS: 33	DATE:	11/04/2022
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Elizabeth Herrera		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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Personal Rights-Day care child was touched by another day care child while in care.
Neglect/Lack of Supervision-Staff does not provide adequate supervision to day care children.
Personal Rights-Staff records children without parent's consent.

INVESTIGATION FINDINGS:

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On November 4, 2022, Licensing Program Analyst (LPA) Elvira Sierra met with Director, Elizabeth Herrera and Licensee, Ervin Smith to deliver the findings of the complaint investigation regarding the above allegations. Present in the facility were 8 staff caring for 33 children.
During the investigation, LPA Sierra conducted interviews with staff, parents, and daycare children. LPA also conducted observations and obtained information pertaining to the allegations. It was alleged a daycare child was touched by another daycare child while in care, staff does not provide adequate supervision to day care children and staff records children without parent's consent. During inspections visits conducted on 09/09/22, 09/27/22 and 10/14/22 LPA observed appropriate care and supervision and staffing ratios. Also interviews with staff did not revealed any incidents involving inappropiate interaction between daycare children. Children interviews did not reveal any evidence to support the allegations and parents that were interviewed stated to have no concerns with the care and supervision at the facility.
Report continues on subsuquent page 809C--

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Elvira Sierra	TELEPHONE: (916) 216-8826
LICENSING EVALUATOR SIGNATURE:	DATE: 11/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20220919173725

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: CAMPUS DOWNTOWN, INC., THE	FACILITY NUMBER: 393621064
	VISIT DATE: 11/04/2022

NARRATIVE

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Parents interviews revealed that facility has written permission to take pictures of the children throughout the year to be posted at the center, marketing, promotional material or used during special programs and to be posted on an approved social media account. Licensee also stated that facility uses ProCare software which has a feature that immediately identified whether or not a family has approved the use of photography for social media/ marketing.

Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the findings are UNSUBSTANTIATED.

Exit interview was conducted. This report and Appeal of Rights were reviewed and provided to Licensee, Ervin Smith. Notice of Site Visit was posted and should remain posted for 30 days.

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Elvira Sierra	TELEPHONE: (916) 216-8826
LICENSING EVALUATOR SIGNATURE:	DATE: 11/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2022

LIC9099 (FAS) - (06/04)

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