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25 | Licensing Program Analysts (LPAs) Stacey Williams and Christopher Jackson along with Licensing Program Manager (LPM) Bettina Engelman met with licensee, Daisy Stephen for the purpose of an Informal Meeting via zoom due to the ongoing COVID-19 pandemic.
LPM Engelman defined the difference between a Non-Compliance and an Informal Meeting. Today's informal meeting was to discuss the findings of a recent complaint, which was filed on September 20, 2021. LPM advised Mrs. Stephen that the purpose of today’s meeting is to help the provider gain compliance.
The following citations and regulations were discussed:
H&S 1596.885(c) Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state: the licensee was seen interacting with an individual in an inappropriate manner when an argument lead to a heated discussion.
102417(f) (5) To complain to the local licensing office and inspect the family child care home without discrimination or retaliation in accordance with Health and Safety Code Section 1596.857. The Department learned that the licensee had attempted to discuss concerns with individuals involved in filing a complaint against the facility.
Report Continues on 809-C |