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13 | This is an amended report due to a change of the Administrator.
Licensing Program Analyst (LPA) Aruna Sridharan spoke with Director Lili Wang to deliver the findings via facetime due to COVID-19 State of Emergency Order. According to the complainant, the facility does not regulate hot water. During the investigation, it was determined that the staff was aware and the licensee was working to get the faucet fixed. Based on the information obtained through interviews and documentation, the above allegation could not be substantiated. Although the allegation may have happened (or is valid), there is not a preponderance of the evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.
An exit interview was conducted in which the report was reviewed and discussed with licensee. Appeal rights were explained and printed. |