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25 | On 03/27/2023 at 10:00 AM, Licensing Program Analysts (LPAs) Tiffanie Diep and Lauren Scott met with DIrector, Azra Arshad, for the purpose of an unannounced case management visit.
LPAs were made aware that Licensee terminated care for a child on 01/18/2023. Licensee disclosed that a written notice was provided to the child’s parent on 01/18/2023. Interviews with Licensee and facility staff revealed that the child cried for extended periods of time while in care and staff were unable to console the child. A review of records determined that the director-parent/guardian contract states a two-week written termination notice must be provided in advance of the ending date by either the parent/guardian or the provider. Reasons for termination by the provider includes inability of the child to adjust to child care and inability of the provider to meet the child’s needs. The contract indicates that termination is a last option when the parents/guardians and provider are unable to resolve the issue collaboratively and these reasons are not listed as cause for immediate termination.
Based on the information obtained during interviews and records reviewed, it is determined that collaborative efforts were not made to address the ongoing behavioral concern with the child’s parent and a two-week written notice was not provided by the licensee prior to the termination date. LPAs informed Licensee that they are required to comply with all terms and conditions described in the admission agreement per Title 22 Regulations. A deficiency is being cited on the attached LIC 809-D.
An exit interview was conducted and report was reviewed with the director, Azra Arshad. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. |