406208650-3-18-2020-17-CC-MMUR-BMXRG4-20200322130005

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 406208650
Report Date: 03/06/2020
Date Signed: 03/18/2020 11:30:26 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/14/2020 and conducted by Evaluator Gigi Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20200214141114

FACILITY NAME:	PESENTI FCC AKA LAURAS LITTLE ONES		FACILITY NUMBER:	406208650
ADMINISTRATOR:	LAURA PESENTI		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(805) 238-6462
CITY:	PASO ROBLES	STATE: CA	ZIP CODE:	93446
CAPACITY:	14	CENSUS: 5	DATE:	03/06/2020
		UNANNOUNCED	TIME BEGAN:	12:47 PM
MET WITH:	Laura Pesenti		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Licensee refused to release day care child to parent
Day care child was transported to different location without proper permission from parent(s)

INVESTIGATION FINDINGS:

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This is an amended version of the original report dated 3/6/2020.
On March 6, 2020, at 12: 47 pm, Licensing Program Analysts (LPAs) Gigi Reyes and Maria McDaniels conducted a subsequent inspection to deliver the final findings on the above complaint allegations. LPAs disclosed the purpose of the inspection and was granted entry to day care by the Licensee. Five children, Licensee and husband/assistant were present during the inspection.
Investigation included two unannounced inspections, record review and interviews of parents of currently and previously enrolled day care children, and children.

Regarding the allegation Licensee refused to release day care child to parent, it was reported that on 2/6/2020 on or about 4:40 PM, a parent picking up day care children (Child# 1 and Child # 2) was greeted by the Licensee at the front gate and was told that Child # 1 was at day care however Child # 2 was at the park with the assistant. Licensee urged the parent to pick up Child # 1 later because Licensing (LPA) was at the day care on that day, 2/6/2020. It was alleged that Licensee did not want the parent to be interviewed by LPA. Continued on 9099 C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Gigi Reyes	TELEPHONE: (805) 698-7114
LICENSING EVALUATOR SIGNATURE:	DATE: 03/06/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20200214141114

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: PESENTI FCC AKA LAURAS LITTLE ONES	FACILITY NUMBER: 406208650
	VISIT DATE: 03/06/2020

NARRATIVE

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On 2/19/2020, on or about 3:00 PM LPA interviewed Licensee, Licensee denied the allegation, Licensee stated parent came at 4:00 pm to pick up Child # 1 and Child # 2, during that time Child # 1 was still asleep. Licensee stated, Licensee suggested to parent to pick Child 2 from the park and come back later to pick up child # 1.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Regarding the allegation Day care child was transported to different location without proper permission from parent(s). It was reported that 3 school age children were taken to locations other than day care home. On 2/6/2020 on or about 4:40 PM, a parent came to day to pick up day care children, Child # 1 and Child # 2. Parent was informed by Licensee that Child # 2 and two (2) other day care children were taken by the assistant at the Park. Parent was not aware that Child # 2 was not at the day care during the pick up time. On 2/19/2020, around 3:00 PM LPA interview with Licensee revealed that Licensee notified the Father of Child # 2 via text message that Child # 2 was at the park.

On 2/18/2020, LPA interviewed parents of Child # 3 and Child # 4, interview revealed that parents were notified by the Licensee.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Appeal Rights was provided to Licensee

LPAs observed Licensee posted the Notice of Site Visit.

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Gigi Reyes	TELEPHONE: (805) 698-7114
LICENSING EVALUATOR SIGNATURE:	DATE: 03/06/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2020

LIC9099 (FAS) - (06/04)

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