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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406214085
Report Date: 11/01/2024
Date Signed: 11/01/2024 02:53:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2024 and conducted by Evaluator Shane Loftus
COMPLAINT CONTROL NUMBER: 17-CC-20240903104232
FACILITY NAME:SHEPHERD'S CHRISTIAN PRESCHOOLFACILITY NUMBER:
406214085
ADMINISTRATOR:TERESA A. SHEPHERDFACILITY TYPE:
850
ADDRESS:4410 PORTOLA ROADTELEPHONE:
(805) 406-0798
CITY:ATASCADEROSTATE: CAZIP CODE:
93422
CAPACITY:20CENSUS: 5DATE:
11/01/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Teresa ShepherdTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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1) Day care child sustained injury due to staff neglect.
2) Staff made inappropriate comments in the presence of day care children.
3) Staff made inappropriate comments towards day care child.
4) Staff are not providing a comfortable environment for day care child.
INVESTIGATION FINDINGS:
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On 11/1/24, at 2:00 PM, Licensing Program Analysts (LPAs) Shane Loftus and Elvin Baddley conducted an unannounced inspection of the aforementioned Child Care Center (CCC) to deliver a finding with respect to the allegations noted above. LPAs met with Teresa Shepherd, Director of the CCC and explained the nature/purpose of the inspection. LPAs, in the company of the Director toured the interior and exterior of the CCC. LPAs notes 5 children are in care, along with 3 teachers providing care and supervision.

The investigation included interviewing a sampling of facility staff members, the Complainant, as well as a sampling of parents of children in care. LPAs also interviewed a sampling of children in care. Pertinent documents were also reviewed by the LPAs. As noted, the complaint alleges day care child sustained injury due to staff neglect; staff made inappropriate comments in the presence of day care children; staff made inappropriate comments towards day care child; staff are not providing a comfortable environment for day care child

Continued on 809-C
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240903104232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SHEPHERD'S CHRISTIAN PRESCHOOL
FACILITY NUMBER: 406214085
VISIT DATE: 11/01/2024
NARRATIVE
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Interviews with staff, children in care, and the parents of children in care did not corroborate these allegations. The investigation revealed no corroborating evidence that staff at the Child Care Center are providing an uncomfortable environment for children in care. There is also no evidence that day care staff made inappropriate comments towards children or in the presence of children. Furthermore, there is not enough evidence to support that a child suffered an injury due to staff neglect.

Although the allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED.

An exit interview was conducted with Director Teresa Shepherd. Director was provided with Appeal Rights (LIC 9058) and a Notice of Site Visit (LIC 9213). Notice of Site Visit must be posted for 30 days or a civil penalty of $100 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2