406215266-12-4-2023-17-CC-MMUR-CYEQWM-20231211113208

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 406215266
Report Date: 12/04/2023
Date Signed: 12/04/2023 03:23:27 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/22/2023 and conducted by Evaluator Elvin Baddley

COMPLAINT CONTROL NUMBER: 17-CC-20230922101739

FACILITY NAME:	COUNTRY COTTAGE PRESCHOOL		FACILITY NUMBER:	406215266
ADMINISTRATOR:	BRIANNA MALLORY		FACILITY TYPE:	850
ADDRESS:	2075 JOHNSON AVENUE		TELEPHONE:	(805) 235-2153
CITY:	SAN LUIS OBISPO	STATE: CA	ZIP CODE:	93401
CAPACITY:	62	CENSUS: 37	DATE:	12/04/2023
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Brianna Mallory		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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1. Staff threatened daycare children.
2. Staff used inappropriate methods to encourage daycare children to nap.
3. Staff spoke inappropriately about daycare children in front of daycare children.
4. Staff did not allow daycare children to have their water bottle.

INVESTIGATION FINDINGS:

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On 12/4/23, Licensing Program Analyst (LPA) Elvin Baddley made an unannounced inspection to the abovementioned Child Care Center (CCC) to deliver the findings with regard the investigation into four violations children's personal rights. LPA met with Brianna Mallory, the CCC's Director, and explained the purpose of the inspection. LPA, in the company of the Director toured the interior and exterior of the CCC. LPA notes 37 children are in care at the time of the inspection, along with 9 teachers providing care and supervision.

The investigation included two unannounced site inspections, record reviews as well as interviews of the Adminstrator, a sampling of staff, children and parents of children in care.

LPA was unable to corrobrate the allegations. Intreviews suggest the CCC's staff members encouraged and addressed children in a prosocial manner. Additonally, children in care have access to water bottles inside and outside the CCC. LPA was unable to find evidence CCC staff members threatening children in care or (CONT. 9099-C, Page 2)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Elvin Baddley	TELEPHONE: (805) 635-4697
LICENSING EVALUATOR SIGNATURE:	DATE: 12/04/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20230922101739

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: COUNTRY COTTAGE PRESCHOOL	FACILITY NUMBER: 406215266
	VISIT DATE: 12/04/2023

NARRATIVE

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used inappropriate methods to encourage children to nap/sleep. Likewise, LPA was unable to find evidence CCC staff members spoke inappropriately about daycare children in front of other daycare children.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

A closing interview was conducted with Director. Director was provided and advised of their right to appeal (LIC 9058). A copy of this report was reviewed and provided to the Director.

The Notice of Site Visit (LIC 9213) was also provided to the Director as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Elvin Baddley	TELEPHONE: (805) 635-4697
LICENSING EVALUATOR SIGNATURE:	DATE: 12/04/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2023

LIC9099 (FAS) - (06/04)

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