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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406215361
Report Date: 01/27/2021
Date Signed: 01/27/2021 02:53:15 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2020 and conducted by Evaluator Francisca Velazquez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20201113090912
FACILITY NAME:NEXT GENERATION CHILD DEVELOPMENT CENTER LLCFACILITY NUMBER:
406215361
ADMINISTRATOR:DENISE JUAREZFACILITY TYPE:
850
ADDRESS:10333 EL CAMINO REALTELEPHONE:
(805) 466-1745
CITY:ATASCADEROSTATE: CAZIP CODE:
93422
CAPACITY:63CENSUS: 4DATE:
01/27/2021
UNANNOUNCEDTIME BEGAN:
01:58 PM
MET WITH:Denise JuarezTIME COMPLETED:
02:52 PM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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On January 27, 2021 at 1:58 PM, Licensing Program Analyst (LPA) Francisca Velazquez conducted an unannounced tele-video inspection via Facetime due to COVID-19 State of Emergency to conclude the investigation of the above allegation. LPA Velazquez met with Licensee Denise Juarez. LPA Velazquez explained the purpose of the inspection. Licensee and LPA Velazquez conducted a virtual tour of the home. There were 4 (four) children present and 1 (one) staff present along with Denise Juarez.

The allegation is that the facility did not follow doctor orders for child in care. Investigation included interviewing complainant, licensee, staff, parents of children enrolled in care and previously enrolled parents. Licensee denies the allegation. None of the parent or staff interviews corroborated the allegation. Parents indicated they are satisfied with the care and supervision. Although this allegation may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegation listed above is deemed UNSUBSTANTIATED. CONT 9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisca VelazquezTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20201113090912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: NEXT GENERATION CHILD DEVELOPMENT CENTER LLC
FACILITY NUMBER: 406215361
VISIT DATE: 01/27/2021
NARRATIVE
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Exit interview was conducted with Denise Juarez, via tele-inspection. This report will be sent to the licensee via email with a read receipt or confirmation of receipt of email. Licensee was also asked to mail in the original report with original signature. The Notice of Site Visit (LIC9213) will also be e-mailed to the licensee. The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Web site address to obtain forms, review quarterly updates, review Title 22 & Health & Safety Codes is: https://www.cdss.ca.gov/inforesources/child-care-licensing
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisca VelazquezTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2021
LIC9099 (FAS) - (06/04)
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