<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406215634
Report Date: 09/05/2023
Date Signed: 09/05/2023 04:37:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2023 and conducted by Evaluator Elvin Baddley
COMPLAINT CONTROL NUMBER: 17-CC-20230607103914
FACILITY NAME:HEARTS AND HANDS CHRISTIAN CHILDCARE & PSFACILITY NUMBER:
406215634
ADMINISTRATOR:ROSEANNA ESCOBEDO BEATTYFACILITY TYPE:
850
ADDRESS:112 ORCHARD ROADTELEPHONE:
(408) 748-3500
CITY:NIPOMOSTATE: CAZIP CODE:
93444
CAPACITY:60CENSUS: 23DATE:
09/05/2023
UNANNOUNCEDTIME BEGAN:
03:10 PM
MET WITH:Roseanna Escobedo Beatty TIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Staff mistreated daycare child
2. Staff did not provide adequate food service
3. Staff did not meet daycare child's needs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 9/5/23, Licensing Program Analyst (LPA) Elvin Baddley conducted an unannounced inspection of the aforementioned Child Care Center (CCC) to deliver the finding with respect to the allegations noted above. LPA met with Roseanna Escobedo Beatty, Director of the CCC and explained the nature and purpose of the investigation. LPA notes 23 children are present at the time of the inspection, along with six staff members.

The investigation included two site inspections, document reviews and interviews with the Complainant, the Director as well as the parents of children in care.

Interviews, document reviews as well as LPA's observations did not corroborate the allegations noted above. The investigation was unable to corroborate the mistreatment of children in care or the CCC not meeting the children's needs. Moreover, the investigation did not corroborate the CCC failing to provide adequate food service.
(CONT. LIC 9099-C, Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Elvin BaddleyTELEPHONE: (805) 635-4697
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20230607103914
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: HEARTS AND HANDS CHRISTIAN CHILDCARE & PS
FACILITY NUMBER: 406215634
VISIT DATE: 09/05/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) were provided to Director. The Notice of Site Visit must remain posted for 30 days.

SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Elvin BaddleyTELEPHONE: (805) 635-4697
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2