406215689-8-3-2021-17-CC-MMUR-C5QUMH-20210809154222

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 406215689
Report Date: 08/03/2021
Date Signed: 08/03/2021 10:35:18 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2021 and conducted by Evaluator Elvin Baddley

COMPLAINT CONTROL NUMBER: 17-CC-20210510105758

FACILITY NAME:	OSIO FAMILY CHILD CARE		FACILITY NUMBER:	406215689
ADMINISTRATOR:	VERONICA F. OSIO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(805) 234-4356
CITY:	ARROYO GRANDE	STATE: CA	ZIP CODE:	93420
CAPACITY:	14	CENSUS: 0	DATE:	08/03/2021
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Veronica Osio		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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1. Licensee did not properly supervise daycare children

INVESTIGATION FINDINGS:

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On 8/3/21, at 9:00 AM, Licensing Program Analyst (LPA) Elvin Baddley made an unannounced inspection of the aforementioned Family Child Care Home (FCCH) to deliver a finding with respect to the allegation noted above. LPA met with Licensee Veronica Osio and explained the nature and purpose of the investigation.

The investigation included interviewing the Licensee, the Complainant as well as parents and children in care. Pertinent documents were also reviewed by the LPA. LPA requested a roster of children in care along with parent contact information. As noted, Complainant alleged the Licensee did not properly supervise daycare children resulting in child being bullied and assaulted.

Interviews with Licensee, parents and children in care did not corroborate this allegation. Although the allegation may have occurred, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore, the allegation listed above is deemed UNSUBSTANTIATED. The LIC 9213 (Notice of Site Visit) was posted during the visit.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Elvin Baddley	TELEPHONE: (805) 635-4697
LICENSING EVALUATOR SIGNATURE:	DATE: 08/03/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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