406215914-11-16-2021-17-CC-ATOO-C8WVW3-20211119154716

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 406215914
Report Date: 11/16/2021
Date Signed: 11/16/2021 12:47:14 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2021 and conducted by Evaluator Elvin Baddley

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20210819150427

FACILITY NAME:	LOVE TO LEARN		FACILITY NUMBER:	406215914
ADMINISTRATOR:	KYLEE DAVIS		FACILITY TYPE:	850
ADDRESS:	433 GRAND AVE		TELEPHONE:	(805) 610-6053
CITY:	SAN LUIS OBISPO	STATE: CA	ZIP CODE:	93401
CAPACITY:	45	CENSUS: 84	DATE:	11/16/2021
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Kylee Davis		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

1. Children are not required to wear mask inside the classroom
2. Parents are not allowed to go inside the classroom due to COVID-19

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 11/16/21, at 9:30 AM, Licensing Program Analyst (LPA) Elvin Baddley made an unannounced inspection to the abovementioned Child Care Center (CCC) to deliver a finding with regard an investigation related to the CCC not enforcing mask requirement and parent not being allowed to go inside of the CCC due to COVID- 19. LPA met with Kylee Davis, the CCC's Director, and explained the purpose of the inspection. LPA notes 84 children are on site along with 12 teachers providing care and supervision.

The investigation included record reviews as well as interviews of the Adminstrator, a sampling of staff, children and parents of children in care.

Interviews revealed the CCC informed parents of children in care of the requirment for children to wear face covering inside of the CCC. This was accomplished via staff interactions with parents and email news letters as well ass the CCC's local child care app (Sand Box) . The information was convey to parents of children in care just days after the local Health Department (San Luis Obispo) implemented the requirement of wear
(CONT. 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Elvin Baddley	TELEPHONE: (805) 635-4697
LICENSING EVALUATOR SIGNATURE:	DATE: 11/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 17-CC-20210819150427

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LOVE TO LEARN	FACILITY NUMBER: 406215914
	VISIT DATE: 11/16/2021

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

acing covering inside of businesses. Parents, staff and children noted CCC staff do encourage and direct the children to wear face coverings when inside the CCC. Staff and Parent interviewed suggest although children are directed and encourage to wear face coverings, children may simply take their face covering off following encouragement, directions and redirection. As the staff members to do force any children to wear face covering, children are sometimes observed on site without face coverings with acceptable reason.

The total access of the parents to the CCC has been limited given COVID 19 guidance and best practices. Parents are able to enter the CCC if a need is noted. However, routine access has been limited to minimize the spread of COVID 19.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A LIC 9213 (Notice of Site Visit) form was provided and posted at the conclusion of the inspection.

SUPERVISOR'S NAME: Maria Mueller	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Elvin Baddley	TELEPHONE: (805) 635-4697
LICENSING EVALUATOR SIGNATURE:	DATE: 11/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2021

LIC9099 (FAS) - (06/04)

Page: 2 of 2