410518832-3-9-2022-05-CC-DJOO-CCLP5Q-20220317110103

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 410518832
Report Date: 03/09/2022
Date Signed: 03/09/2022 12:26:55 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2021 and conducted by Evaluator Andrea Medlin

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20211223100712

FACILITY NAME:	FRIENDS TO PARENTS, INC.		FACILITY NUMBER:	410518832
ADMINISTRATOR:	DIREKZE, MERLA		FACILITY TYPE:	850
ADDRESS:	2525 WEXFORD		TELEPHONE:	(650) 588-8212
CITY:	SOUTH SAN FRANCISCO	STATE: CA	ZIP CODE:	94080
CAPACITY:	128	CENSUS: 78	DATE:	03/09/2022
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Merla Direkze		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff speak inappropriately to the daycare children while in care
Staff threatened daycare children while in care
Staff did not provide adequate supervision to daycare children while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Andrea Medlin met with facility representative for this complaint investigation. Purpose of visit explained. There are 78 children present during the visit. Based on information gathered, it is alleged that a particular staff person (S1) yelled at children and did not provide adequate supervision. The staff person in these allegations no longer works here and the child listed in allegations no longer attends. There is not enough available information to substantiate allegations and the incident happened more than two years ago. LPA interviewed staff currently working here. Copies of relevant documents obtained during the visit.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

This report is reviewed with director and a copy of this report must be made available for public review upon request.

Notice of site visit shall remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Daniel J Oquendo	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Andrea Medlin	TELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 03/09/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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